Order management specialist - PCS

GE HealthCare · Bengaluru

Job Description Summary

The scope of the role includes standard operating order processes and mechanisms are set on regional level, key metrics and KPI’s are defined and are measured for improved performance, while ensuring orders are fulfilled and executed compliantly and on time as per customers’ requests.
The role would involve interacting with various stakeholders like Sales, Commercial Regional managers, Sales operation team, Finance, and controllership team besides factories globally, logistics and warehouse to ensure customer fulfilment.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world

Job Description

Key responsibilities/essential functions include:

Working cross-functionally with Sales, Segment, Supply chain, Warehouse, Service and Finance to identify improvement opportunities and implement process changes for driving operational efficiency across order fulfilment & Procurement domains.
Entering orders in ERP and communicating the same to manufacturing for Order acknowledgment.
Accounting the goods shipped from Manufacturing/vendors by creating Good Receipts Notes (GRN) after the same are customs cleared.
Ensure the Invoice output are adhered to Statuary requirement before dispatch.
Own all matters related to system transaction and work with IT team for issue resolution.
Act as single Interface to Modalities, Sales, and Finance for matters related to backordering on Manufacturing/vendors, Invoicing and issue resolution.
Maintain 100% accuracy of Inventory (System v/s Physical) for the items transacted by him/her at warehouses and keep Inventory levels within targets given.
Inventory Management and Obso / reserve management
Ensure all documents are arranged as per the guidelines of Revenue recognition and provided to Finance in time.
Coordination with Invoicing team, Warehouses and CHA for dispatch of goods for the customer Orders in neighboring countries.
Work with Inbound / Outbound logistics for timely & proper delivery.
Work with Sale & AR Team to ensure goods are delivered strictly as per the payment term mentioned in customer purchase orders.
Intimating sales teams in advance to complete all pre-requisites for the delivery of orders.
Ensure Strong culture of Quality, controllership and Regulatory Compliance in all the processes.
Drive Lean/Simplification projects to improve process effectiveness and efficiency.

Required Qualifications:

Bachelor of Engineering in any stream with 3+ years of experience working in Order Management, logistics, or supply chain management involving flow products.
Excellent oral and written communications skills
Analytical and process skills
Proficient in Microsoft Office, i.e. Excel, Power Point, and Word
Ability to develop and execute priorities and approaches to meet objectives

Preferred Qualifications:

Excellent analytical and communication skills with the ability to communicate with employees
and customers at all levels
Exceptional interpersonal skills
Exceptional skills as a change agent and process oriented individual
Ability to resolve complex issues within functional area and/or area of expertise.
Supply Chain Experience with Multinational Organization having Manufacturing abroad and Distribution in India.
Warehouse Management, Local Transportation & Customs business knowledge.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https://www.ge.com/careers/fraud

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Additional Information

Relocation Assistance Provided: No

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