Product Manager-Service IGS
GE HealthCare · Shanghai
Job Description Summary
Product manager responsible for the service contract/options&upgrade business of Image Guided Solutions (IGS) product. He or She will support the national public and non-public business, gathering, and analyzing product and customer requirements, defining the product vision, managing the NPI and service content according to the full life cycle service characteristics of the IGS product. working closely with the engineering, sales, marketing, and support teams to ensure revenue, order, margin, capture rate and customer satisfaction goals are met.GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
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Job Description
Essential Responsibilities
- Drive service contract and options&upgrade growth for IGS products. Through exploring historical data, deeply understanding the customer requirements, and learning the processes of existing business occurrence, to explore potential opportunities, including the design of new product solutions, advocate the value of service contracts, train front-line sales and customers, etc.
- Coordinate with different departments to solve the challenges and loopholes existing in the existing business processes, and better deliver the value to customers.
- Create and/or refresh content for product brochures, catalogues and other materials that are used to communicate and promote product offering.
- Develop a cohesive competitive analysis that outlines product positioning with points of differentiation, strengths, and weaknesses
- Define product strategy and roadmap
- Create content and facilitate training for commercial teams including competitive threats and related industry news
- Align sales tools and the ideal sales processes to optimize the buying experience
- Own profitability and pricing of product portfolio and drive product cost out initiatives
- Create marketing strategies for products and measure effectiveness of programs
- Create and manage show site.
Required Qualifications
- DSA Clinical background preferred, DSA medical related field 3+ years’ experience in clinical marketing, product marketing or related field
- 3+ years’ experience in DSA product area, GE IGS/OEC preferred. Familiar with the DSA product operations, deeply understand the customer needs from clinical/operational aspects
- Strong commercial influencing skills
- Excellent oral and written communications skills
- Strong analytical and process skills
- Experience interacting with product development teams
- Familiar with aspects of digital and field marketing
- Strong English communication skills
- Ability to travel as needed (up to 40%) national wise
- Proven success working with customers
- Must be a motivator, self-starter, and dedicated team player
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.