SuccessFactors Employee Central Consultant - EY Global Delivery Services
EY · Caba
Job Title: SuccessFactors Employee Central Consultant
Reports to (Job Title): Application Engineer Team Lead
Job Summary:
Talent IT Service Delivery team is responsible for the end-to-end delivery of programs/projects to develop and maintain global applications and systems in Talent IT Landscape in SAP technology stack.
The main function of this pillar is to coordinates and manages a team of config resources in SuccessFactors modules and will also have full responsibility for the delivery of projects end-to-end working with Project Manager, QA resources and Support Team.
Essential Functions of the Job:
- Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.
- Serve as the primary point of contact for Employee Central projects, overseeing all phases from discovery through deployment and support.
- Manage and mentor a team of consultants, assigning tasks and providing guidance throughout project lifecycles.
- Develop and maintain project plans, timelines, and resource allocations to ensure deliverables are met on schedule and within budget
- Facilitate workshops and interviews with stakeholders to understand business requirements, HR processes, and reporting needs.
- Analyze and document client requirements, translating them into system specifications and design documents.
- Advise clients on best practices, change management strategies, and system adoption approaches.
- Design comprehensive Employee Central solutions, leveraging deep knowledge of SAP SuccessFactors capabilities.
- Configure Employee Central modules, including organizational management, employee data, workflows, business rules, and security settings
Analytical/Decision Making Responsibilities:
- Challenge/hold the Service Delivery team to account
- Must be able to work within a matrix organization – balancing the needs of the service line against firm initiatives and goals
- Must make decisions, such as prioritize relationships to develop, negotiate with customers and overcome obstacles
- Identify, manage and resolve complex issues, preventing escalations, where possible
- Manage, negotiate and resolve project risks effectively
- Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring
- Leader and team player – sets example for project managers, business analysts and others to follow
- Create an open, honest, accountable and collaborative team environment
Knowledge and Skills Requirements:
(Describe the knowledge or skills needed to perform this job; these may be technical, managerial or behavioral in nature.)
- In-depth technical expertise in SAP Employee Central and ONB 2.0, covering configuration, design, and data replication processes.
- Strong understanding of HR processes and best practices
- Experience with SuccessFactors Employee Central Payroll (ECP) implementation in highly unionized environments, demonstrating an understanding of unique payroll challenges and requirements.
- Experience of SuccessFactors Employee Central integration with SF Employee Central Payroll (SF ECP), including data management and replication
- Initiates, builds and maintains productive customer relationships
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
- Business Analysis experience
- Basic understanding of data modelling
Supervision Responsibilities:
(Describe the level of supervision received (i.e., the frequency of supervisory contact, degree to which the individual acts independently and on what kinds of issues). Describe the level of supervision of others, if any (i.e., assigning work, reviewing performance, direct or indirect responsibility).
- Direct reports
- Working relationships (daily) with EY ITSD and AMS Lead
- Working relationships (daily) with TCS AMS team
- Liaison to the Business for that Portfolio / App•
Other Requirements:
- International travel may be required
- Fluent English speaker
Job Requirements:
Education:
(What is the minimum level of education needed/suggested to perform this job?)
• A degree in Computer Science and/or a business related degree; or equivalent work experience
Experience:
(What is minimum number of years needed/suggested to perform this job?)
- 10+ years of application services and/or client/supplier relationship management in a technology environment
- 5+ years experience implementing SAP SuccessFactors Employee Central or equivalent HRIS solutions.
- Strong understanding of global HR processes, data models, and compliance requirements.
- Hands-on experience with Employee Central configuration, business rules, workflows, and integrations
Certification Requirements (Good to have):
(Describe and explain any certifications and/or licenses needed or helpful to perform this job).
• Certification in SuccessFactors Employee Central