Technical Product and Innovation Manager
EY · Chicago · $144,000–$244,800 (stated in the posting)
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
We're looking for a Technical Product & Innovation Manager to support the Digital Talent Strategy Lead in establishing and maturing a product-led organization for talent technology. This role will shape the governance, investment strategy, technical roadmap, and operating disciplines required to manage the portfolio at enterprise scale, while leading Client Zero initiatives that connect strategy, user needs, and technical delivery. Working closely with the Demand Management Lead, the role will align intake and demand priorities with investment choices, roadmap sequencing, delivery capacity, adoption, and measurable people and business outcomes.
Your key responsibilities
Technology Portfolio Strategy & Investment
- Define and implement the talent technology investment strategy and multi-horizon technical roadmap, translating business and Talent priorities into sequenced investment choices, modernization pathways, and measurable outcomes
- Maintain an integrated view of the talent technology inventory, portfolio, demand, delivery capacity, dependencies, technical debt, risk, cost, and value
- Prepare decision-ready recommendations that balance user value, strategic alignment, feasibility, effort, cost, risk, architectural fit, and expected outcomes
Product Organization, Governance & Value
- Implement practical product governance, operating rhythms, lifecycle standards, ownership, documentation, escalation paths, and decision rights across the portfolio
- Establish forums that connect strategy, investment decisions, demand, architecture, delivery, risk, and value realization with clear criteria and accountable decisions
- Track adoption, experience, quality, reliability, efficiency, cost, risk, and realized value and use evidence to recommend scaling, consolidation, or retirement decisions
- Align Talent leaders, users, product managers, technical teams, vendors, and implementation partners on outcomes, requirements, constraints, quality expectations, and commitments
Product Discovery, Demand & Delivery
- Partner with Demand Management to assess ideas, enhancements, integrations, defects, and modernization opportunities and clarify the problem, users, outcomes, constraints, and success measures
- Translate validated needs into business cases, process flows, requirements, user stories, acceptance criteria, and decision documentation
- Coordinate refinement, estimation, dependency management, release planning, prototyping, testing, UAT, launch readiness, and post-launch reviews with Enterprise Technology, Product Managers, and delivery partners
Client Zero Innovation & Scale
- Lead Client Zero talent technology initiatives from use-case definition through implementation, adoption, measurement, and readiness for broader scale
- Evaluate emerging capabilities, including generative AI, agentic workflows, automation, self-service, and platform releases, and move viable opportunities into governed experiments
- Manage an innovation and enhancement pipeline that advances high-value ideas through discovery, experimentation, launch, stabilization, adoption, and measurement
Skills and attributes for success
What success looks like
- Product organization design, governance, and operating model implementation
- Talent technology investment strategy and technical roadmap management
- Client Zero innovation, experimentation, and scale
- Integrated technology portfolio and value-based prioritization
- Product discovery, process mapping, requirements, user stories, and acceptance criteria
- Backlog prioritization, agile delivery, UAT, quality management, and release readiness
- Enterprise platforms, integrations, data flows, security, privacy, and risk
- Executive communication, facilitation, and cross-functional influence
Within your first 12-24 months, you will:
- Establish and operationalize a product organization and governance model with clear ownership, decision rights, operating rhythms, lifecycle standards, and portfolio forums
- Define and activate a talent technology investment strategy and multi-horizon technical roadmap aligned to priorities, funding, architecture, dependencies, risks, and measurable value
- Launch a Client Zero pipeline that validates priority talent technology use cases through governed pilots and advances proven solutions toward enterprise scale
- Establish a reliable, integrated view of the talent technology inventory, roadmap, demand, dependencies, risks, investment choices, and decision points
- Implement a consistent intake-to-delivery process that improves requirement quality, prioritization, ownership clarity, and delivery predictability
- Build and actively manage an innovation and enhancement pipeline that moves high-value ideas from discovery through adoption and measurement
To qualify you must have
- Relevant experience in technical product management, HR or talent technology, enterprise platforms, digital transformation, product operations, or technology consulting
- Demonstrated success establishing or materially maturing a product organization, including governance, operating rhythms, lifecycle practices, decision rights, and cross-functional accountabilities
- Experience defining a technology investment strategy and technical roadmap that connect business priorities, architecture, funding, sequencing, capacity, risk, and value realization
- Experience leading Client Zero, internal-first, pilot, or incubation initiatives through implementation, adoption, measurement, and enterprise scale
- Experience managing roadmaps and backlogs, leading structured discovery, translating business needs into implementable requirements, and coordinating delivery across business and technical teams
- Experience with enterprise HR platforms or service-delivery technologies, with ServiceNow, employee portals, case and knowledge management, workflow automation, or comparable platforms preferred
- Working knowledge of integrations, APIs, data flows, security, privacy, technical debt, testing, release management, and platform lifecycle practices
- Strong analytical and financial judgment and a bachelor’s degree or equivalent practical experience in a relevant field
What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
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- New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $144,000 to $244,800
- Bay Area California offices – $150,000 to $255,000
- All other offices locations in the US, including Sacramento – $120,000 to $224,400
- Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
- To make the most of your application experience, please limit yourself to two applications within a six-month period.
- EY accepts applications for this position on an on-going basis.
- For those living in California, please click here for additional information.
- At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
All in to shape the future with confidence.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.