Product Owner

HKEX · London

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Overall Purpose of Role

The Product Owner is responsible for defining, prioritising, and delivering product capabilities that meet business and operational needs. Working closely with stakeholders, technology teams, service owners, and delivery teams, the Product Owner ensures that product investments are aligned to organisational priorities and deliver measurable business value.

The Product Owner acts as the voice of the customer and business, translating requirements into clear product outcomes, maintaining the product roadmap and backlog, and ensuring delivery teams remain focused on the highest-priority work. They are accountable for guiding products through their lifecycle, from concept and requirements definition through delivery, adoption, and continuous improvement.

Key Responsibilities

Product Strategy & Ownership

• Define and maintain the product vision, roadmap, priorities, and desired business outcomes.
• Collaborate with business stakeholders, service owners, and technology teams to understand requirements, challenges, and opportunities.
• Own and prioritise the product backlog, ensuring work aligns with strategic objectives and delivers maximum value.
• Define and refine epics, features, user stories, acceptance criteria, and success measures.
• Translate business requirements and operational needs into clear and actionable product deliverables.
• Make informed prioritisation decisions, balancing business value, risk, technical constraints, and delivery considerations.
• Monitor product performance, adoption, and customer feedback to inform future priorities and improvements.
• Manage the product lifecycle from initial concept through delivery, adoption, enhancement, and retirement.
• Act as the primary advocate for customer and business needs throughout the delivery lifecycle.

Delivery & Execution

• • Lead the successful delivery of product initiatives, ensuring agreed outcomes are delivered within approved scope, timescales, and governance requirements.
  • Coordinate activities across business, technology, operational teams, and third-party suppliers where required.
  • Manage dependencies, risks, issues, assumptions, and change impacts affecting product delivery.
  • Support Agile delivery practices including backlog refinement, sprint planning, prioritisation, acceptance testing, and release planning.
  • Define release scope and acceptance criteria to ensure delivered capabilities meet business requirements.
  • Balance competing priorities and delivery constraints to maximise value and delivery confidence.
  • Ensure delivered solutions are operationally ready, supported, and successfully adopted by users.
  • Monitor delivery progress and product outcomes, taking corrective action where required.
  • Provide regular updates on delivery progress, risks, dependencies, and achievement of expected outcomes.
  • Promote continuous improvement in product delivery, user experience, and operational effectiveness.

Stakeholder & Governance Management 

• • Build and maintain effective relationships with business, technology, operational, and delivery stakeholders.
  • Serve as the primary point of contact for product-related requirements, priorities, and decisions.
  • Facilitate discussions and decision-making between stakeholder groups to maintain alignment and delivery focus.
  • Ensure product activities comply with established governance, risk, and control processes.
  • Provide timely and accurate reporting on roadmap progress, delivery status, risks, dependencies, and outcomes.
  • Present recommendations, priorities, and delivery updates to stakeholders and governance forums.
  • Manage stakeholder expectations and ensure effective communication throughout the delivery lifecycle.
  • Support change management and adoption activities to maximise business value from delivered capabilities.
  • Foster collaboration across teams to achieve shared objectives and successful delivery outcomes.

Financial & Commercial Management 

• • Contribute to business cases, funding requests, and investment planning activities where required.
  • Support budget planning and expenditure tracking for product initiatives.
  • Assist in evaluating delivery options and prioritisation decisions based on value, cost, risk, and business objectives.
  • Work with Finance, Procurement, Technology, and business stakeholders to support effective investment decisions.
  • Collaborate with third-party suppliers and delivery partners to ensure agreed outcomes are achieved.
  • Support procurement, contract management, renewals, and supplier reviews where appropriate.
  • Identify opportunities to improve efficiency, reduce waste, and maximise value from product investments.
  • Support financial and governance reporting requirements throughout the product lifecycle.

Desirable Academic and Professional Qualifications Required

• Degree or equivalent experience.

• Product Management certification (CSPO, PSPO or equivalent).

• Agile, Scrum or Lean qualifications.

• PRINCE2, PMP, MSP, APM or equivalent project management certification.

Required Knowledge and Level of Experience

• Proven experience as a Product Owner, Product Manager, Business Analyst, or similar role.
• Experience managing product backlogs, roadmaps, priorities, and delivery outcomes.
• Experience working within Agile delivery environments.
• Demonstrable track record of delivering business and technology initiatives.
• Strong stakeholder management and communication skills.
• Experience defining business requirements, user stories, and acceptance criteria.
• Experience managing risks, dependencies, and delivery priorities.
• Strong analytical, problem-solving, and decision-making abilities.
• Financial services, exchange, trading, or other regulated industry experience desirable.
• Ability to balance strategic objectives with practical delivery requirements.

The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

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