Manager Business Travel Sales
Hilton · New York City
Exceptional Hospitality Starts with You
The location for this position is virtual/remote
This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Manager in Business Travel Sales, you will provide a strategic selling platform for Hilton's diverse portfolio of brands and manage the annual RFP process for your assigned accounts. You will focus on growing top line revenue and market share and becoming a trusted advisor to your clients, TMC partners and teammates. As a member of the Hilton Worldwide Business Travel Sales team, you will report to the Assistant Managing Director.
What you'll do during a typical day:
- Serve as the global account guardian by creating a cohesive account planning strategy across regions, brands and partners to support customer growth in key markets, including leadership of the annual RFP process for your roster of accounts.
- Apply data-driven insights and predictive analytics to proactively manage accounts, influence strategic decisions, and achieve business objectives.
- Leverage industry intelligence and competitive analysis to forecast customer demands, develop tailored solutions, and enhance customer loyalty and engagement by using enterprise initiatives.
- Begin each day with a strategic plan prioritizing customer engagement, administrative excellence, accurate system updates and the use of technology and AI tools to drive efficiency and business results in a fast-paced environment.
How you'll collaborate with others:
- Engage cross-functionally with Hilton Worldwide Sales colleagues and strategic enterprise partners to develop and execute integrated client solutions and maximize business opportunities.
- Establish and maintain internal partnerships across a matrixed organization, working collaboratively with Hotel Partners to drive performance and success, Sales Support, Governance, Analytics, and related team members to achieve shared goals.
- Partner with corporate customers and Travel Management Companies through meaningful in-person and virtual interactions to influence buying behavior, deepen partnerships, and identify growth opportunities. Participate in travel fairs, trade shows, quarterly and annual business reviews.
Deliverables you'll take ownership of:
- You will increase revenue, room night production and market share within your account portfolio by building trusted client partnerships, implementing strategic account plans, and developing hotel programs that deliver measurable business results.
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