Sales Team Lead

Infobip · Mexico City

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As a Sales Team Lead, you will lead a cross-functional regional team focused on delivering commercial growth and customer success outcomes. You will own the squad’s vision, targets, and execution strategy, ensuring alignment across Sales, Customer Growth, Customer Success, and supporting functions. This is a highly operational and hands-on leadership role, focused on driving revenue, Gross Profit, customer acquisition, and account growth through strong coaching, prioritization, and execution discipline.

What you’ll do

Define and execute short- and long-term squad strategies in collaboration with commercial and Go-To-Market leadership
Drive achievement of financial KPIs, including Revenue, Gross Profit, customer growth, and product mix targets
Lead sprint planning, daily coordination, and Agile execution across the squad
Act as opportunity manager, ensuring strong sales cadence and pipeline discipline
Remove blockers impacting squad performance and support complex customer escalations when needed
Coach and support squad members through daily guidance, prioritization, and workload alignment
Ensure accountability across the squad for target achievement and execution quality
Collaborate closely with Chapter Leads on people development, performance management, and team support
Manage pipeline health and support growth across assigned customer segments and verticals
Act as the main interface between the squad and supporting functions such as Legal, Finance, and Operations
Support customer meetings, strategic initiatives, segmentation activities, and operational squad needs

What success looks like

Achievement of squad Revenue and Gross Profit targets
Growth of existing customers and acquisition of new business
Strong pipeline health and sales execution discipline
Effective collaboration across cross-functional teams
Healthy product mix between CPaaS and SaaS solutions
High-performing, engaged, and aligned squad members

What makes you a strong fit

Experience leading commercial or customer-facing cross-functional teams
Strong understanding of sales execution, pipeline management, and revenue ownership
Ability to operate in fast-paced Agile environments with multiple stakeholders
Hands-on leadership style with strong coaching and problem-solving capabilities
Strong commercial mindset with customer-centric approach
Ability to prioritize, remove blockers, and drive execution under pressure
Strong communication and stakeholder management skills
Fluent English, spoken and written



Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - Our hybrid, office-first setup brings people together in the office, with work-from-home flexibility and flexible working hours. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.



Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.