Program Manager III - Workforce Architecture

JPMorgan Chase · Plano

Be a core contributor to a modern Jobs & Skills architecture—enabling workforce agility by helping the firm match people to work at speed and with confidence. In this utility-player role, you’ll support consistent, well-documented job architecture and skills intelligence decisions that scale across the enterprise. You’ll help drive job code and job description updates, strengthen controls and auditability, and contribute to the systems, frameworks, and insights that keep job and skills data accurate, trusted, and usable. Working across HR and the business, you’ll help manage downstream impacts to platforms, reporting, and processes so changes are implemented cleanly, consistently, and sustainably.

As a Vice President on the Jobs & Skills team within Workforce Architecture (Workforce Development Function), you will help execute JPMorganChase’s integrated approach to job architecture and skills intelligence. You will contribute to roadmap planning and delivery sequencing, help activate priority Jobs-to-be-Done use cases, and support stakeholder alignment, change management, communications, and adoption. Partnering closely with Workforce Design, HR Segment Leads and executives, cross-functional HR and business partners, and the Employee Experience Quad (Product, Technology, Data & UX), you’ll ensure Jobs & Skills capabilities remain tightly aligned to enterprise needs and continuously evolve to support the firm’s future-of-work strategy.

Job Responsibilities

- Job Architecture and Skills Evolution: Continuously evolve job architecture to reflect changing business needs, emerging roles, and future of work requirements; leverage emerging and here & now technologies to help job frameworks evolve at speed and remain responsive to market shifts. Help build and scale JPMC’s skills intelligence capability, contributing to data models, taxonomies, and analytics that provide actionable insights on current and future skills supply/demand.
- Delivery Discipline: Apply program and project management discipline (planning, sequencing, dependencies, risks/issues, status, outcomes) to translate strategy into executable plans, milestones, and measurable results; explore and apply AI-enabled approaches to accelerate the work.
- Strategic Partnership: Partner across the HR/EX as a utility-player — flexing between transformative and delivery work, from ideation and strategy through execution, and supporting change management, communications, and enterprise adoption. This includes partnering to create tools, processes, and insights that accelerate JPMC’s ability to activate skills-based use cases, redeploy talent, identify internal mobility opportunities, and support continuous employee evolution; help measure and optimize time-to-match and confidence in people-to-work alignment.
- Standards & Governance: Help design and apply firmwide standards for job classification, skills taxonomy, and data capture; ensure risk-aware, compliant practices across job architecture and skills intelligence activities. This includes job code management at scale and partnership with downstream operational teams, ranging from compensation to payroll and systems-based access technology.

Required Qualifications, Capabilities and Skills

- Demonstrated ability to translate broad strategic priorities into practical use cases, execution plans, milestones, business requirements, and measurable outcomes. Strong execution discipline, including experience managing workplans, dependencies, governance routines, risks, issues, and cross-functional deliverables.
- Adaptability — ability to flex with uncertainty, re-plan quickly, and keep the work moving in ambiguous, changing environments.
- Mental grit and resilience — sustained focus, follow-through, and composure when priorities shift or problems get hard.
- Demonstrated interest in using AI to advance the work — curiosity about new tools, willingness to experiment, and judgement about where AI adds leverage.
- Strong problem solving and complex thinking — breaking down ambiguous problems, structuring options, and driving to tangible, measurable results.
- Proven experience leading transformation, strategy, workforce architecture, talent strategy, organizational design, HR product, change management, or related enterprise initiatives, with demonstrated problem solving on complex, ambiguous work and tangible, measurable results.

Preferred Qualifications

- Experience with job architecture, skills taxonomies, job-task-skill mapping, career frameworks, talent marketplaces, workforce planning, or HR transformation.
- Familiarity with HR technology platforms, product management practices, data products, analytics, automation, or AI-enabled workforce capabilities.
- Experience leading enterprise adoption, change management, communications, training, or stakeholder readiness in a large, matrixed organization.
- Experience working across global teams and senior stakeholders to translate strategy into scalable operating models, governance routines, and business outcomes.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Lead Jobs & Skills transformation through roadmap planning, use case activation, adoption, and enterprise alignment.

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