IT Support Intern (Fixed Term Contract - 12 months)

Marriott International · Cape Town

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We are looking for a motivated and self-driven Information Technology (IT) Intern to join Westin Cape Town Hotel team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. This is a fantastic opportunity for someone interested in gaining hands-on experience in IT support within a dynamic hospitality environment.

IT Support Intern duties and responsibilities

• Provide first-level IT support for users.
• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Set up and maintain computers, peripherals, and other networked devices. 
• Follow established procedures and processes for computer maintenance
• Provide training and support to team members on the use of computer systems and software

IT Support Intern Requirements and Qualifications

• National Diploma in IT or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Basic knowledge of computer systems and software.
• Basic knowledge of network and system security.
• Familiarity with hardware and software installation.
• Basic problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Able to work independently at times under supervision and as part of a team
• Able to learn quickly and adapt to changing technology.

Benefits:

• Gain hands-on experience in a professional IT environment.
• Exposure to various technologies and troubleshooting techniques.
• Mentorship from experienced IT professionals.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

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