Senior Director of Communications
Navan · London
The Senior Director of Communications, EMEA owns the EMEA communications strategy and regional reputation posture. This is a strategic, enterprise-facing role that advises executive leadership, sets the narrative and risk response for major business moments, and makes cross-market trade-offs across a complex matrix of countries, functions, and global stakeholders. The Senior Director is accountable for direction, prioritization, and outcomes—not day-to-day production.
What You’ll Do:
- Own the EMEA communications strategy, annual priorities, resource allocation, and governance in partnership with the C-suite, regional leadership, and communications.
- Serve as the principal communications adviser to executive leadership on reputation, risk, transformation, geopolitical developments, and market-sensitive issues; challenge assumptions, recommend choices, and guide leaders through ambiguity.
- Own EMEA reputation through an integrated strategy spanning corporate, product, financial, internal, executive, and digital communications.
- Set the principles for translating global strategy into locally credible narratives, balancing consistency with market, language, cultural, and regulatory realities.
- Set the communications strategy and executive narrative for major organizational change, acquisitions, market entries, crises, leadership transitions, and other high-visibility events.
- Set the regional media and thought-leadership agenda; approve story platforms, executive positioning, reputation programs, and stakeholder engagement priorities.
- Own the regional crisis posture and serve as the senior escalation point during high-impact incidents; determine response strategy and align Legal, HR, and business leadership.
- Direct the regional operating model, including agency strategy, budget, measurement, governance, planning rhythms, quality standards, and resource trade-offs.
- Build communications leadership capability through coaching, talent planning, succession, and clear role design across the EMEA portfolio.
- Establish outcome frameworks that connect communications to business priorities and use them to make investment and prioritization decisions.
- Represent EMEA in global communications planning and ensure regional insight influences enterprise decisions.
What We’re Looking For:
- Typically 12+ years of experience in corporate, agency, public affairs, or executive communications, including a demonstrated record of leadership across multiple markets.
- Demonstrated experience advising senior executives and leading communications through significant business change.
- Strong judgment in ambiguous or politically sensitive situations, with the credibility to challenge, simplify, and make decisions at executive level.
- Proven ability to lead through influence in a matrixed organization and manage directors, agencies, and multi-market programs.
- Exceptional writing, narrative development, media, presentation, and stakeholder-management skills.
- Experience working across markets and fluency in French or German.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
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