Emergency Response Manager Sudan

Norwegian Refugee Council · Al-Junaynah

Background:

The Emergency Response Manager (ERM) will oversee the overall country emergency response programme.

The ERM will lead on the coordination, quality response, management, and reporting of emergency response activities including those under the ECHO-funded Emergency Response consortium (FaSER) and UN pipelines. The ERM will support and provide technical supervision of emergency response teams in the field to respond to rapid onset crises related to conflict displacement and natural disasters, coordinating all emergency preparedness plans, minimum prepared actions (MPAs), and supervise emergency activities across NRC’s geographical spread in Sudan.

This will include pre-planning, assessment, coordination, leadership and overseeing emergency responses, in collaboration with Area Managers, Programme Specialists and other relevant programme and support departments, including safety and security and cash and market-based programming.

The role will also play a crucial function as surge capacity and will be deployed to hotspot locations across Sudan to reinforce critical emergency response programming depending on the needs of the operation.

What you will do:

Generic responsibilities

Ensure adherence to NRC policies, handbooks, procedures and SOPs/guidelines;
Overall oversight, strategic development, and operational management of emergency response interventions across the Country Office;
Development of robust emergency set-ups based on appropriate needs analysis with an integrated programme approach;
Development of emergency response strategies and technical SOPs/guidelines;
Development and management of funding proposals, project budgets and donor reports;

Specific responsibilities:

ERM Consortium Programme Management:

Overall responsibility for effective and efficient coordination of the emergency preparedness and response projects consistent with the project management cycle (including reporting to the desired quality and standard);
Overall budget management for FaSER projects/portfolio implemented and ensure appropriate burn-rates are maintained and that solutions to over/under expenditure are applied;
Develop strategies, set-ups, and continuous review of technical guidance, tools, and SOPs for the overall emergency response

2. Emergency Surge Support

Provide general programme support to key Area Offices during emergency responses including directly overseeing cash and other distributions.
Lead and develop Emergency Response plans to coordinate NRC’s overall response to an emergency and provide inputs for use in fund raising, advocacy and programme development
Lead coordination meetings with Programme, Support and Area Office colleagues.

3. Coordination and Representation:

Liaise and coordinate with UN and I/NGO partners, local authorities, and beneficiaries in planning and response to emergencies, preparedness, and contextual understanding of areas of operations;
Represent the RRM Consortium to external stakeholders - donors, government, coordination bodies, and local and international NGOs. Include the Steering Committee and other consortium staff in representation as much as possible and as appropriate. Network with relevant actors to help achieve consortium objectives;
Conduct senior representation at state level and promote strong working relationships with government counterparts;

Please refer to the detailed Job Description as the above enlisted responsibilities are just a snapshot.

What you will bring:

Generic professional competencies:

At least five years in a humanitarian programming environment, including three years’ experience in project management position;
Previous working experience in implementing emergency programme cycle in complex, fragile, and volatile contexts;
Must have experience in cash-based programming, specifically cash distribution modalities;
Emergency Response expertise, including Rapid Response Mechanisms (RRM) or Emergency Response Mechanisms (ERM);
Technical expertise in one of NRC’s Core Competencies (Shelter/NFI, WASH, ICLA, Education, Camp Management/Protection from Violence), is added advantage;
Documented results related to the position’s responsibilities;
Fluency in English, both written and verbal;
Computer literacy in Microsoft Office, including strong skills in Excel.

Context/ Specific skills, knowledge and experience:

Keen interest and knowledge of the context in Sudan, previous experience in Sudan is very valuable;
Arabic language skills is an advantage;
Previous experience working with/ in consortiums and multi-agency projects;
Specific experience in camp-contexts, distributions, cash programming and shelter/NFI
Strong skills in analysis and coordination
Experience in needs assessment, project monitoring and evaluation, and programme development;
Strong leadership skills and a supportive management style;
Experience of a flexible approach to managing and prioritising a high and diverse workload;
Proven ability to work effectively across cultures, in sensitive environments and with stakeholders at all levels.
What we offer:

Duty station: Al-Geniena, Darfur, Sudan
Contract: 12 Months (renewable based on funding and performance)
Travel: 80%
Salary/benefits: grade 9 on NRC’s either national or international salary scale.
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
Applicants who do not fill in the required information will not be considered for the role.
Submit your application and CV in English, taking care to attach your latest CV.
Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
Mandatory to submit the below when applying:
- Your most updated English CV and remove all previous outdated CVs.
- Your most updated Cover Letter
- Do not attach certificates or any other documents apart from the two mentioned above.
- Incomplete applications will not be considered.
This position is open for both national and international candidates. Internals might be assessed first if the pool is competitive.
We receive many applications for each vacant position. Therefore, only shortlisted candidates will be contacted.
If you have any questions about this role, please email esa.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

do demanding and professional work, often in challenging contexts.
join a work culture that empowers every employee to share ideas and take responsibility.
be part of a welcoming and supportive community committed to human dignity.
Learn more about NRC
Learn more about Sudan

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.

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