Patient Transport & Equipment Specialist
Orlando Health · Orlando
Position Summary
Orlando Health Winnie Palmer Hospital forWomen and Babies
Located on the downtown Orlando campus, Orlando Health Winnie Palmer Hospital for Women & Babies opened in 2006, providing programs and services focused on the unique needs of women and newborns. Specialized care covers all facets of women's health, from comprehensive gynecological services and minimally invasive surgeries to obstetrics and high-risk pregnancies and births. The hospital is “Magnet” recognized for nursing excellence and high-quality patient care and is certified in perinatal care by The Joint Commission. Welcoming nearly 14,000 babies each year, the hospital’s 350 beds include 142 neonatal intensive care beds, making it one of the largest neonatal intensive care units under one roof in the country. As a sister hospital with Orlando Health Arnold Palmer for Children, the hospital was included in the 2021-22 “Best Children’s Hospitals” rankings by U.S. News & World Report, recognized for expertise in Neonatology, and, together with Orlando Health ORMC, was included in the IBM Watson Health 100 Top Hospitals® list for 2021
Winnie Palmer Hospital for Women and Babies is seeking a Transporter. The transporter
is a self-motivated Team Member must possess the ability to work independently as well as in a team setting with others in multiple departments and disciplines. Team member must possess ability to communicate with patients, visitors and internal customers using appropriate designated scripting and engagement techniques.
Shift: Varies/ VFT
Responsibilities
Essential Functions
• Provides safe and efficient transport of patients to all areas of the hospital. Assesses patient to determine the
most effective method for transport.
• Communicates vital patient information with the department manager, group leads, and other appropriate
team members.
- Responsible and accountable for reaching individual productivity standards established by the department.
- Transports charts and specimens in an efficient and confidential manner
- Maintains all transportation equipment and assure its cleanliness and sanitary condition.
- Demonstrates ability to log into and manipulate Epic Transportation Dispatching system effectively and
efficiently.
• Understands and demonstrates outstanding customer service behavior and attitude, which will support and
facilitate the mission, vision, and values of Orlando Health.
- Aids in informing customers, nursing units, and diagnostic departments of delays.
- Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
- Possesses the ability to adjust the liter flow and determine cylinder volume in an oxygen tank. Understands
operation the tank gauge
- Has the knowledge and ability to safely remove a telemetry unit from a patient.
- Understands and demonstrates Independent Double Verification using two acceptable identifiers and scans
patient wristband
• Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality, and
display of ID badge.
- Handles work related information in a confidential manner using HIPAA and handoff compliance.
- Cooperates effectively and efficiently with team members to consistently meet the changing needs of the
patient, department, and/or hospital.
- Assists with proper disposition of all deceased persons to the morgue or body cooler as outlined at individual campuses.
- Assists in the distribution and retrieval of clinical equipment throughout the facility.
- Assists in cleaning equipment and restocks standby storage areas or returns it to the equipment room.
- Assists in the distribution, retrieval, and maintenance of durable medical equipment outlined at individual
campuses.
- Transports medications (excluding controlled substances and IV Chemotherapy drugs) throughout the facility.
- Additional duties or responsibilities that may not be primary to the role but may be required occasionally or as
needed to support the operation of the department
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA,
and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Adheres to all Standards of Precaution, MSDS, and Hand Hygiene directives.
- Must complete all mandatory training as designated and required. Participates in departmental quality
assurance and improvement activities as appropriate.
• Demonstrates initiative and creativity to continuously improve services, departmental and
interdepartmental processes, and any other activities that affect quality.
Qualifications
Education/Training
Ability to read and recognize similarities and differences between words and between series of numbers.
Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
Must have good working knowledge and be capable of accessing and using all department related computer systems such as but not limited to the TeleTracking, Allscripts and all other programs that include Bed Tracking and Service Response where applicable.
Must be able to complete required mandatory educational training.
Licensure/Certification
If required for area, must complete and be certified in:
Maintain current Basic Life Support (BLS) certification by the American Heart Association – renewed every two years.
National Child Passenger Safety Certification (CPS) by Safe Kids USA – renewed every two years (Palmers Hospital only).
Experience
One (1) year in patient care or customer service role to include at least three (3) months of patient transport or medical equipment
distribution experience
Essential Functions
• Provides safe and efficient transport of patients to all areas of the hospital. Assesses patient to determine the
most effective method for transport.
• Communicates vital patient information with the department manager, group leads, and other appropriate
team members.
- Responsible and accountable for reaching individual productivity standards established by the department.
- Transports charts and specimens in an efficient and confidential manner
- Maintains all transportation equipment and assure its cleanliness and sanitary condition.
- Demonstrates ability to log into and manipulate Epic Transportation Dispatching system effectively and
efficiently.
• Understands and demonstrates outstanding customer service behavior and attitude, which will support and
facilitate the mission, vision, and values of Orlando Health.
- Aids in informing customers, nursing units, and diagnostic departments of delays.
- Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
- Possesses the ability to adjust the liter flow and determine cylinder volume in an oxygen tank. Understands
operation the tank gauge
- Has the knowledge and ability to safely remove a telemetry unit from a patient.
- Understands and demonstrates Independent Double Verification using two acceptable identifiers and scans
patient wristband
• Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality, and
display of ID badge.
- Handles work related information in a confidential manner using HIPAA and handoff compliance.
- Cooperates effectively and efficiently with team members to consistently meet the changing needs of the
patient, department, and/or hospital.
- Assists with proper disposition of all deceased persons to the morgue or body cooler as outlined at individual campuses.
- Assists in the distribution and retrieval of clinical equipment throughout the facility.
- Assists in cleaning equipment and restocks standby storage areas or returns it to the equipment room.
- Assists in the distribution, retrieval, and maintenance of durable medical equipment outlined at individual
campuses.
- Transports medications (excluding controlled substances and IV Chemotherapy drugs) throughout the facility.
- Additional duties or responsibilities that may not be primary to the role but may be required occasionally or as
needed to support the operation of the department
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA,
and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Adheres to all Standards of Precaution, MSDS, and Hand Hygiene directives.
- Must complete all mandatory training as designated and required. Participates in departmental quality
assurance and improvement activities as appropriate.
• Demonstrates initiative and creativity to continuously improve services, departmental and
interdepartmental processes, and any other activities that affect quality.
Education/Training
Ability to read and recognize similarities and differences between words and between series of numbers.
Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
Must have good working knowledge and be capable of accessing and using all department related computer systems such as but not limited to the TeleTracking, Allscripts and all other programs that include Bed Tracking and Service Response where applicable.
Must be able to complete required mandatory educational training.
Licensure/Certification
If required for area, must complete and be certified in:
Maintain current Basic Life Support (BLS) certification by the American Heart Association – renewed every two years.
National Child Passenger Safety Certification (CPS) by Safe Kids USA – renewed every two years (Palmers Hospital only).
Experience
One (1) year in patient care or customer service role to include at least three (3) months of patient transport or medical equipment
distribution experience
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