Lead Specialist - Customer Deal Desk, Global SSC

Oracle · Bengaluru

The Lead Specialist – Customer Deal Desk is responsible for drafting, reviewing, and managing contractual documents to support Sales-led deal execution.

This is a non-customer-facing role that works behind the scenes to enable Sales and Legal teams. The role focuses on preparing and redlining contracts for negotiation and ensuring contract readiness for execution.

The position works closely with internal stakeholders including Sales, Legal, Finance, and Operations to ensure contracts are accurate, compliant, and processed within defined timelines.

Success in this role requires strong attention to detail, solid understanding of commercial terms, and the ability to operate effectively in a high-pressure, high-volume environment.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

The Global Shared Services Center (GSSC) enables business operations across multiple geographies and lines of business through accurate, compliant, and timely contract administration. The Customer Deal Desk team is a critical enabler for Sales, Legal, Finance, and Business Operations. The team supports the creation, validation, and processing of customer and Partner/Vendor contracts, ensuring alignment with company policies, commercial guidelines, and operational standards. We operate in a fast-paced, high-volume, SLA/TAT-driven environment, especially during quarter-end cycles. Our focus is on contract accuracy, commercial terms understanding, process discipline, and seamless stakeholder collaboration.

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