QSight Supply Chain Operations Analyst
Owens & Minor · Raleigh · $65,000–$70,000 (stated in the posting)
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.
Global Reach with a Local Touch
140+ years serving healthcare
Over 14,000 teammates worldwide
Serving healthcare partners in 80 countries
Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
40+ distribution centers
Portfolio of 300 propriety and branded product offerings
1,000 branded medical product suppliers
4,000 healthcare partners served
Benefits
Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.
REQUIRED: Onsite in Durham, NC
Position Summary
QSight Supply Chain Operations Analysts are responsible for implementing inventory management processes for maintaining inventory accuracy, accountability, and control leading to reduced supply expense. This teammate should promote increased operational efficiency for high dollar clinical and physician preferred products. The Analyst will ensure data accuracy within QSight technology platform by working in accordance with established procedure guidelines and serve as point of contact for all supply-related issues at customer site. The Analyst may be required to assist in the implementation of technology platform(s), including cataloging items, collecting product data and usage, and assisting with initial inventory and staff training.
Core Responsibilities
- Excellence in Customer Service with the goal of exceeding customer expectations by anticipating their needs.
- Creates an environment of inclusion that adheres to the O&M Culture while practicing the IDEAL values; Integrity, Development, Excellence, Accountability and Listening.
- This position reports to the Owens & Minor QSight Hospital Operations Manager.
- This QSight Supply Chain Operations Analyst will be assigned to specific departments throughout the customer site.
- Responsible for managing the client relationship, delivering contracted services, providing superior customer service while maintaining accurate inventory levels utilizing QSight perpetual, RFID, and/or Kanban modules.
- Works with appropriate O&M teammates and management to ensure continuity of customer relationships and profitability. Ensures that the O&M service offerings are integrated, where appropriate, into the operation of the supporting area.
- Manages the engagement process for all projects, advanced logistics services, inventory management services, and technology services in the area assigned.
- Ensures invoices are aligned with the status and scope of current agreements.
- Collaborates with internal parties to facilitate the resolution of issues and to ensure consistent and correct communications. Collaborates with the QSight Hospital Operations Director to write a statement of work (SOW) and contracts to support proposals.
- Assists in identifying and qualifying potential logistics/technology/services customers.
Additional Job Requirements
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Qualifying Experience
- BA, MBA, CPA or CPIM highly preferred. Must have a broad knowledge of a discipline such as hospital supply chain, distribution, material management, inventory management, engineering, finance, or business administration.
- Degree or equivalent and typically requires 2+ years of relevant experience.
- Project management, PC, and presentation skills. Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment.
- Demonstrates organizational skills with the ability to prioritize and meet deadlines. Strong attention to detail with a high degree of accuracy.
- Excellent communication skills. Ability to work with and empathize with colleagues and customers from varied backgrounds and cultures. Willing to travel up to 50% of the time for business purposes.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.