QA Team Lead

PPL · Allentown, Johnston, Louisville

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview

NOTE: This role is hybrid requiring 3 days on-site at one of our locations: Allentown, PA; Louisville, KY or Johnston, RI. #INDPPL LI-Hy

The QA Team Lead is responsible for developing quality assurance processes and procedures, directing quality assurance teams, identifying bugs and issues, maintaining documentation, managing testing schedules, and coordinating bug fixes with development teams among other responsibilities. They are accountable for creating, executing, and documenting tests necessary to ensure applications and technical environments meet performance requirements (technical and functional), and are free from defects. They are expected to be proficient in a variety of QA technologies, processes, and scripting languages.

The QA Lead is recognized as an expert in their functional area within the organization and works independently, under minimal guidance from their manager. They may have direct responsibility for leading a small team of IT Test Engineers, as required. Progression to QA Team Lead level is limited based on business requirements.

Responsibilities

Advance in-depth emerging technology and software testing/delivery knowledge
Designs a testing strategy that brings together the best fits in practices, platforms, and tools (Cucumber, Selenium, etc.)
Works in close collaboration with Translators and Integrators to assist in the automation of test preparation and execution activities to ensure constant continuous improvement to productivity and efficiency
Conducts quality-control tests and analyzes to ensure that software meets or exceeds specified standards and end-user requirements.
Develops detailed test strategies and plans for modified systems based on technical and business specifications in accordance with company standards
Tests and analyzes each component/phase of the systems development life cycle including the project requirements, design, and programs
Work in an iterative/Agile environment and be a strong team player.
Retests corrections to ensure problems are resolved
Documents and communicates results.
Contract Management and on-boarding of all third-party vendors.
Budgeting/Forecasting
Manages and mentors test engineers.
May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Qualifications

Basic Qualifications:

Bachelor's degree and 7 years of related work experience OR 11 years of related work experience
Awareness of ITIL standards and best practice within operational environments. Excitement, curiosity, and passion for shaping the future through digital technology.
Knowledge of QA process and methodologies and Software Development Life Cycle Experience
Ability to effectively adapt to rapid technological and business change while maintaining enthusiasm and displaying sound judgment.
Strong problem solving and analytics skills to be able to develop testing solutions that identify software development problems quickly.
Ability to collaborate with internal and external teams to unblock critical issues during software development lifecycle.
Experience with automated regression test tools and building and maintaining the automated test scripts.
Experience with writing and maintaining test cases, test plans and test scripts

Preferred Qualifications:

ITIL V2 or V3 Foundations Certifications
Six Sigma Black Belt
Ability to collaborate with team members across different functional domains and technologies.
Utilities industry experience
Self-starter mentality
Excellent interpersonal relations skills

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