Client Manager (Malmö)

Publicis Groupe · Malmö

Company description

Publicis Groupe is one of the largest communications groups in the world. We are building the agency model of the future and take a holistic approach to our clients’ challenges. By fusing together our media, creative, data and technology expertise, we are able to provide clients with integrated solutions, transformative ideas and compelling consumer experiences. We call it the Power of One.

We are proud winner of many awards and nominations, both in Sweden and internationally. But nothing makes us prouder than to work with clients and brands such as P&G, Disney, H&M, Mondelez, Volvo, VISA, Lantmännen, LEGO, Spotify, Perrigo, TUI and many more.

At Publicis, we put our people first. We are proud to be certified as a Great Place to Work® for five consecutive years (2022–2026) and have won the Diversity Charter Sweden Awards in the category Mental Health (2025). We have also been recognized with a Magnet Award for our engaging culture (2023). Our goal is to become the leading workplace in our industry. We are based in a fantastic office at Brogatan 10 in Malmö’s city centre and offer a flexible work policy.

Overview

As a Client Manager you are overall responsible for your clients’ campaign work, all the way from media recommendations and planning to execution, including budget allocation cross channel where you lead and work closely with channel specialists in the client team.

As Client Manager you are also responsible for managing digital activations from start to finish. Including planning and buying, develop data-driven recommendations across all channels and continuously analyze and evaluate campaign results and support your clients with actionable recommendations.

At Publicis Media we put the client in focus and are both reliable and daring when approaching our commitments. We build on best practices while continuously challenging ourselves and others both internally and towards our clients. This role puts high demands towards you being solution oriented while instilling trust in your relationships.

Responsibilities

In this role you are responsible for...

Driving the daily work for the client and within the client team.
Project Leadership: Managing multiple client projects and ensuring workflows and processes are followed.
Overseeing the entire process from briefing to follow-up in campaign-specific activities, including defining KPIs, ensuring measurements, and implementing ongoing campaign optimizations.
Independently managing administration and financial matters for the client.
Ensuring compliance with implemented processes and templates for all recommendations, follow-ups, and ongoing reporting throughout the year.
Receiving, interpreting, and asking supplementary questions to the client regarding their briefs.
Ensuring that internal briefs to the client team are clear and contain relevant information, while also coordinating information and workflow, including managing deadlines.

Qualifications

We are looking for a skilled self-leader with the ability to successfully lead and support cross-disciplinary teams. To succeed in this role, we believe you value collaboration, have a collective mindset, and enjoy communicating with and motivating people. The requirements for this role include:

Academic or relevant post-secondary education.
A minimum of 3 years of work experience in digital marketing, client management, or an equivalent field.
Strong organizational and multitasking skills with an eye for detail.
Knowledge of digital marketing, measurement, and measurement frameworks.
Excellent written and verbal communication skills.
A proactive attitude and the ability to thrive in a fast-paced environment.
Problem-solving skills, with the ability to find solutions independently, within the team, or externally.
Experience with media buying platforms, ad servers, retail media or GA4 is a plus.
Proficiency in Microsoft Office Suite; being a native user of project management tools is meritorious.

Additional information

In addition to a welcoming culture and inclusive environment with passionate colleagues we offer you:

Career Opportunities

Local and Global opportunities through the Power Of One.

Personal and Professional Learning

Global AI learning platform where you can participate in +30 000 classes and connect with colleagues from all over the world.

Flexible Ways of Working

We want to be an employer where work life balance is cherished. We love to spend time with our colleagues at the office but also believe in the output of your work not where the work is being done.

Work Your World

For six weeks a year, the world is yours. Every employee can work anywhere on the planet where there's a Publicis office. A new city, a favorite locale, or even a different country - Go. Grow. Explore.

Mental Health

The happiness and health of our people is paramount to us. We work continuously on maintaining a healthy and safe working environment through initiatives that facilitate the well-being of our employees.

Benefits
Generous benefit package.

We look forward to your application!

In this role you are responsible for...

Driving the daily work for the client and within the client team.
Project Leadership: Managing multiple client projects and ensuring workflows and processes are followed.
Overseeing the entire process from briefing to follow-up in campaign-specific activities, including defining KPIs, ensuring measurements, and implementing ongoing campaign optimizations.
Independently managing administration and financial matters for the client.
Ensuring compliance with implemented processes and templates for all recommendations, follow-ups, and ongoing reporting throughout the year.
Receiving, interpreting, and asking supplementary questions to the client regarding their briefs.
Ensuring that internal briefs to the client team are clear and contain relevant information, while also coordinating information and workflow, including managing deadlines.

Academic or relevant post-secondary education.
A minimum of 3 years of work experience in digital marketing, client management, or an equivalent field.
Strong organizational and multitasking skills with an eye for detail.
Knowledge of digital marketing, measurement, and measurement frameworks.
Excellent written and verbal communication skills.
A proactive attitude and the ability to thrive in a fast-paced environment.
Problem-solving skills, with the ability to find solutions independently, within the team, or externally.
Experience with media buying platforms, ad servers, retail media or GA4 is a plus.
Proficiency in Microsoft Office Suite; being a native user of project management tools is meritorious.

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