Global Senior Account Manager

Publicis Groupe · Amsterdam

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Who Are We?

At Publicis Groupe, we work around the needs and desires of our clients. We operate as one organization and under one P&L, integrating our specialties. This allows us to fulfill our clients' needs in creativity, media, technology, data, and production. We collaborate in multidisciplinary teams, giving our clients access to all our talents, expertise, and tools, both locally and internationally. This enables us to deliver integrated creative marketing and technology solutions where quality, speed, and cost are prioritized for our clients.

Job Description

Global Senior Account Manager primarily dedicated to Coty’s European regional account, across Prestige and Consumer Beauty, with support for other brands as needed, you will be the primary day-to-day client contact and the glue connecting two digital planners, execution teams and local markets. Reporting directly to the Coty Global Client Lead, you will turn business briefs into clear recommendations and coordinated delivery, operating independently while escalating major decisions and broader business direction.

Key Responsibilities

• Lead client communication. Confidently take and distil briefs, clarify objectives, ask meaningful questions and challenge constructively. Present strategic recommendations simply and turn conversations into decisions and actions. Closely connected with client lead for broader Coty business understanding and strategic direction.
• Connect teams and markets. Bring digital planners, execution teams in India and Mauritius, and local markets together around one integrated response, with clear responsibilities, timelines and follow-through. Review vendor proposals and media partner choices together with the Planners.
• Make complexity clear. Adapt communication across languages, cultures and levels of digital knowledge. Ensure everyone understands what needs to happen, in which market, by whom and by when.
• Apply digital expertise. Use your understanding of platforms, backend systems, campaign setup, tracking, measurement and optimisation to challenge plans, resolve issues with specialists and explain results and next steps to clients. Coordinate a test-and-learn plan and new ideas to improve performance against client targets.
• Use AI practically. Improve daily work through approved AI tools for brief synthesis, meeting summaries, presentations and reporting, checking accuracy and protecting confidential information.
• Keep delivery on track. Coordinate approvals, assets and local requirements with planners and specialists, maintaining oversight of campaign quality, budgets, reporting and billing. Own planning through post-campaign analysis and quarterly client reviews; coordinate external agencies and check taxonomy and setup compliance with planners.
• Own the day-to-day independently. Prioritise effectively, anticipate risks and resolve routine issues. Involve the Client Lead for escalations, major decisions and broader business direction, bringing a clear recommendation.

Who we are looking for.

A confident client communicator and strategic thinker with strong digital fluency. You connect people and priorities, simplify complex information and keep delivery moving across markets. Organised, collaborative and commercially aware, you balance speed with quality and know when to act independently or involve the Client Lead.

Pre-requisites for the role

• Ideally 3 - 4 years of media planning and account management experience, with direct client ownership and multi-market digital campaign delivery.
• Excellent English and confident presentation skills; able to lead meaningful client conversations and communicate simply across cultures. Additional languages are an advantage.
• Strategic and analytical judgement: able to distil briefs, interpret results and connect media recommendations to business objectives.
• Experience integrating planners, execution teams and markets, with strong prioritisation, attention to detail and accountability for independent delivery.
• Comfortable using AI in everyday tasks, with sound judgement about accuracy, confidentiality and when human review is needed.
• Up-to-date knowledge of the latest developments in the digital landscape across the European markets mainly.
• Strong working knowledge of Meta Ads Manager, Google Ads, TikTok Ads Manager or equivalent platforms. Understanding of backend systems, ad serving, campaign setup, taxonomy, tracking, measurement and optimisation is essential. Familiarity with Campaign Manager 360, Google Analytics or equivalent tools, plus Excel and PowerPoint, is expected. GWI or other audience insights tools are a plus.

What do we offer?

• A competitive salary, a laptop, phone, and travel expense reimbursement.
• The opportunity to (continue to) develop yourself and the option to take courses/workshops.
• Opportunity to work on big brands and with an experienced global agency across multiple verticals.
• A super ‘gezellig’ (if you know you know) and brand new office in the Staal-Kade building Zuid area of Amsterdam (moving in December 2026).
• Delicious lunches and office drinks (Thirsty Thursdays and Friday afternoon drinks).
• Hybrid working, with work-from-home days coordinated with your team members.
• The Work Your World Program: the opportunity to work elsewhere in the world for 6 weeks a year.
• Discounts on Classpass and a bike pla.
• A work environment where everyone feels heard, valued, and respected.

Did reading this spark your enthusiasm? Then send us your application and CV now, and who knows, you might be joining us soon at Publicis Groupe in Amsterdam. We look forward to meeting you!

Key Responsibilities

• Lead client communication. Confidently take and distil briefs, clarify objectives, ask meaningful questions and challenge constructively. Present strategic recommendations simply and turn conversations into decisions and actions. Closely connected with client lead for broader Coty business understanding and strategic direction.
• Connect teams and markets. Bring digital planners, execution teams in India and Mauritius, and local markets together around one integrated response, with clear responsibilities, timelines and follow-through. Review vendor proposals and media partner choices together with the Planners.
• Make complexity clear. Adapt communication across languages, cultures and levels of digital knowledge. Ensure everyone understands what needs to happen, in which market, by whom and by when.
• Apply digital expertise. Use your understanding of platforms, backend systems, campaign setup, tracking, measurement and optimisation to challenge plans, resolve issues with specialists and explain results and next steps to clients. Coordinate a test-and-learn plan and new ideas to improve performance against client targets.
• Use AI practically. Improve daily work through approved AI tools for brief synthesis, meeting summaries, presentations and reporting, checking accuracy and protecting confidential information.
• Keep delivery on track. Coordinate approvals, assets and local requirements with planners and specialists, maintaining oversight of campaign quality, budgets, reporting and billing. Own planning through post-campaign analysis and quarterly client reviews; coordinate external agencies and check taxonomy and setup compliance with planners.
• Own the day-to-day independently. Prioritise effectively, anticipate risks and resolve routine issues. Involve the Client Lead for escalations, major decisions and broader business direction, bringing a clear recommendation.

Who we are looking for.

A confident client communicator and strategic thinker with strong digital fluency. You connect people and priorities, simplify complex information and keep delivery moving across markets. Organised, collaborative and commercially aware, you balance speed with quality and know when to act independently or involve the Client Lead.

Pre-requisites for the role

• Ideally 3 - 4 years of media planning and account management experience, with direct client ownership and multi-market digital campaign delivery.
• Excellent English and confident presentation skills; able to lead meaningful client conversations and communicate simply across cultures. Additional languages are an advantage.
• Strategic and analytical judgement: able to distil briefs, interpret results and connect media recommendations to business objectives.
• Experience integrating planners, execution teams and markets, with strong prioritisation, attention to detail and accountability for independent delivery.
• Comfortable using AI in everyday tasks, with sound judgement about accuracy, confidentiality and when human review is needed.
• Up-to-date knowledge of the latest developments in the digital landscape across the European markets mainly.
• Strong working knowledge of Meta Ads Manager, Google Ads, TikTok Ads Manager or equivalent platforms. Understanding of backend systems, ad serving, campaign setup, taxonomy, tracking, measurement and optimisation is essential. Familiarity with Campaign Manager 360, Google Analytics or equivalent tools, plus Excel and PowerPoint, is expected. GWI or other audience insights tools are a plus.

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