USPACOM User Engagement SETA

SAIC · Yokosuka

Join a winning team! Be part of a dynamic team that delivers excellence and quality for the NRO’s Mission Integration Directorate (MID). SAIC is seeking to fill an opening for a User Engagement Systems Engineering and Technical Assistance (SETA) Representative supporting USPACOM_JAPAN. The ideal candidate will provide support to Commander, Seventh Fleet (C7F) Yokosuka, Japan as primary warfighting component and across the region. The ideal candidate will embark on multi-services platforms, (air/land/sea) and participate in exercises and COOP activities as required to perform duties. Candidate will be responsible for maintaining a baseline knowledge of NRO’s posture to meet evolving mission needs of various customers/partners (Field and Service Reps, IC and other DoD partner Reps.). The candidate will be required to have extensive USPACOM_JAPAN engagement experience and familiarization with NRO ISR Tools and capabilities. Make a difference in securing our nation’s security through quality outreach of NRO’s capabilities, tools and tradecraft.
Responsibilities include but are not limited to:

The ideal representative will perform engagements across the Dept of Defense and Intelligence Community utilizing customer domain experience / expertise across all disciplines.
Advise parties of interest, and other units that chop into C7F AOR senior leaders on development integration and operationalization of national systems data into theater intelligence architecture
Facilitate NRO technology integration into OPLAN/CONPLAN and exercise activities and participate with staff on high interest activities.
Have a broad understanding of the full range of customer products and services.
Possess and develop in-depth knowledge of key partners supported by MID (i.e. COCOMS, Services, other IC/DOD entities)
Synthesize information received from MID entities into a directorate level response
Provide technical support for NRO engagement with USPACOM subordinate components commands and operation centers.
Provide NRO technical advice, Subject Matter Expertise, coordination assistance and reach-back support to NRO field representative
Educate users on NRO systems, capabilities, and corporate strategies.

o    Ensure users know of and can access NRO systems, services, and capabilities and assist the user in leveraging capabilities.
o    Ensure users are aware of resource-related issues and operational status of NRO systems, capabilities, and services and the impacts these issues may have.
•    Enable rapid response with an enterprise solution.
o    Function as an action officer for the NRO Senior Field Representative and the NRO Government Office leadership as required.

Execute NRO strategic messaging, user needs tracking, business intelligence and data metrics capture, and customer relationship management and monitoring.
Frequent interaction with Government, SETA, FFRDC, and external stakeholders

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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