Documentation and Coding Manager
University of California, San Francisco · San Francisco
Job Function Summary
Involves revenue cycle functions for the healthcare enterprise, including system billing, reporting and support. Ensures account information contains accurate and comprehensive data to provide timely billing and optimal reimbursement for services. Impacts processes to include charge capture, coding, insurance identification, data entry, billing, payment posting, refund processing and collections. May also be responsible for / integrated with business office operations.
Generic Scope
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Custom Scope
The individual in this position manages the department’s documentation integrity responsibilities in conjunction with the UCSF Health Faculty Practice Revenue Management Organization (FPRMO) and Clinical Practice Group (CPG) at ZSFG and provides analytical support to the DEM leadership team. Leads projects and / or team members, proposes new programs and policies in accordance with best practices. Manages projects at all levels of complexity and scope.
This position requires the incumbent to have a high degree of independent decision making ability, organization, initiative, ability to prioritize work and various tasks accurately and independently, sensitivity, ability to interact with many diverse personalities and to function effectively under the stress of competing priorities; advanced technical skills, attention to detail, efficient use of time management and the ability to perform with little or no supervision is a must.
Assignments are often given on a project-basis and the incumbent is expected to manage the entire problem-solving process: gather and sort information, identify potential solutions and present the finished product in the form of a written recommendation or completed project.
In addition, it is the responsibility of the incumbent to apply certain knowledge and training expertise to anticipate issues before they arise, reprioritize as events change, anticipate the needs of involved parties and initiate action independently to resolve those issues and solve problems. This position requires a high level of professionalism and diplomacy.
Department Overview
The Department of Emergency Medicine (DEM) provides emergency medical care to over 177,000 patients annually at the UCSF Medical Center at Parnassus, UCSF Benioff Children’s Hospitals at Mission Bay and Oakland and Zuckerberg San Francisco General Hospital and Trauma Center.
DEM administrative and research staff supports the work of 93 full-time and 50+ attendings, a residency program, fellowship programs and over 300 housestaff and students each year.
Our vision is to be the leader in compassionate, innovative and equitable emergency care for all people at all times.
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