Healthcare Safety & Security Officer, Peace Hospital, 12p-10p

UofL Health · Louisville

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Primary Location:

Address:

Shift:

Job Description Summary:

Job Description:

As a Healthcare Safety and Security Officer, you will serve and safeguard UofL Health campuses while ensuring a safe and comfortable healing environment for patients, visitors, and employees. A Healthcare Safety and Security Officer detects and prevents any suspicious activity, observe and reports incidents, and provides customer service in a friendly and professional manner. The Healthcare Safety and Security Officer responds to emergencies, calls for services, and conducts their behavior and performance in a professional manner.

Essential Functions:

• Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity.
• Patrol on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
• Sound alarms or calls for police, fire department, or EMS in case of fires, medical emergencies, criminal activities, or presence of unauthorized persons.
• Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency.
• Provide customer service to our UL Health by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by UL Health location.
• Orally and physically de-escalating individuals and situations, as needed.
• Inspect all security devices and fire control equipment.
• Screen patients, visitors, and employees to expedite their admittance to the facilities.
• May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue.
• Must be able to use respiratory protection equipment and tight-fitting respirators according to OSHA standards. *Medical and Religious waivers may be granted on a case-by-case basis.

Shift Length (in hours):

Shift length will vary by location. 8hr, 10hr, and 12hr shifts

# Shifts/Week:

5-8hr shifts/wk, 4-10hr shifts/wk, 3-12hr shifts/week

Overtime Required:

☐ Infrequently     ☒ Sometimes    ☐ Often     ☐ n/a (exempt position)

Other Functions:

• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. UofL Health will consider qualified applications with criminal histories in a manner consistent with applicable laws and UofL Health standards.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  *A valid unrestricted driver’s license will be required.
• Maintains compliance with all company policies, procedures, and standards of conduct.
• Complies with HIPAA privacy and security requirements to always maintain confidentiality.
• Performs other duties as assigned

Additional Job Description:

Education and Experience

• Be at least 18 years of age.
• Verifiable High School Diploma or GED (Certificates of Completion not acceptable)
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. UofL Health will consider qualified applications with criminal histories in a manner consistent with applicable laws and UofL Health standards.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  *A valid unrestricted driver’s license will be required
• Must successfully complete the UofL Health- Safety, Security, and Emergency Preparedness Training program.

Job Competency:

Knowledge, Skills, and Abilities critical to this role:

• Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity.
• Patrol on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
• Orally and physically de-escalating individuals, as needed.
• Inspect all security devices and fire control equipment.
• Screen members, visitors, and client employees to expedite their admittance to the facility.
• Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency.
• May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue.

Language Ability:

• Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability: 

• Able to critically think through complex patient situations, process improvements, evidence-based practice, and emergency situations.
• Able to assist others in developing clinical reasoning skills.

Computer Skills:

• Basic understanding of computers to operate surveillance cameras, door access systems, fire alarm systems, intrusion alarms, and panic alarms.
• Must be able to prepare reports.

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

• Maintains confidentiality and always protects sensitive data.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.

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