LEAD SAP Basis + Native Hana + SNP Glue
Wipro · Bengaluru
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job Description
Core Responsibilities
· Core SAP Basis: Manage system health, transport management (STMS), performance tuning, and lifecycle upgrades across the SAP landscape.
· Analytics Integration (SNP Glue & Snowflake): Configure and optimize SNP Glue for real-time data streaming out of SAP into Snowflake and other enterprise analytics platforms.
· Native HANA Development/Admin: Manage Native HANA components, including schemas, advanced modeling (Calculation Views), user security, and performance optimization.
· BODS Deployment: Own the multi-tier SAP BODS deployment lifecycle, managing repositories, Job Servers, and code promotions.
· Closure Operations: Provide dedicated infrastructure support and resource tuning to guarantee zero downtime during Period, Quarter, and Year-End financial closures.
Required Qualifications
· Experience: Minimum 8 years in SAP Basis Administration.
· Tech Stack: Hands-on experience with SNP Glue, Snowflake integration, Native HANA, and SAP BODS.
· Operations: Proven track record supporting high-pressure corporate finance closure cycles.
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Areas of responsibility
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
Team Management-Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.