Senior Director, Life Insurance & Actuarial Consulting – Malaysia
WTW · Kuala Lumpur
The Role
Reporting to the Southeast Asia and Australia Business Leader, the Senior Director – Life Malaysia is responsible for leading, developing, and growing a high-performing consulting and technology team. The role combines people leadership, client delivery excellence, and business growth, ensuring the team delivers outstanding outcomes while fostering an engaging, collaborative, and inclusive culture. As a people leader, you will coach and develop talent, build team capability, create accountability, and support colleagues to perform at their best. Working closely with stakeholders across the business, you will translate strategic priorities into effective execution, strengthen client relationships, and contribute to the continued success and growth of the practice.
Key Responsibilities
People Leadership
- Lead, inspire, and develop a high-performing team.
- Create a culture of collaboration, accountability, and continuous improvement.
- Coach, mentor, and support colleagues to achieve their professional goals.
- Drive employee engagement, wellbeing, and inclusion.
- Build succession plans and develop future leaders.
Client Delivery
- Ensure the successful delivery of high-quality life insurance client solutions and services.
- Maintain strong, trusted relationships with key clients and stakeholders.
- Support SEAA teams in navigating complex client challenges and opportunities.
- Promote excellence, innovation, and continuous learning.
Business Growth
- Contribute to the achievement of business objectives and financial performance.
- Identify opportunities to expand existing client relationships and develop new business.
- Support strategic planning and execution.
- Collaborate across teams to maximise opportunities and deliver integrated solutions