Facultative Reissurance Administrative Assistant - french speaker
WTW · Lisbon
About Us
WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.
The Opportunity
From day one, you will be assigned your own responsibilities, providing exposure to client assignments and enabling you to build valuable experience and skills. You will have the opportunity to gain insight into different aspects of our business, developing a solid understanding of what we do and how we do it.
Your key responsibilities will include:
- Reviewing ledgers to identify items payable to carriers, clients, sub-brokers, and other entities.
- Providing payment backups to payees for the application of funds.
- Reconciling carrier statements with WTW’s books of accounts.
- Liaising with client managers and carriers to address payment issues, reconciliation discrepancies, and unallocated cash.
- Reviewing open ledgers and performing small balance write-offs, offsets, etc., as per accounting guidelines.
- Managing the clearance of uncashed/uncleared checks.
- Responding to queries, requests, and corrections in a timely and effective manner.
- Following Standard Operating Procedures (SOPs), and client/carrier specifications, and ensuring adherence to all statutory requirements.
- Handling intercompany reconciliation by liaising with other WTW locations.
- Booking commissions against relevant clients/policies in the system based on documentation received from insurance companies.
- Collaborating with client managers and insurance companies to resolve discrepancies and unallocated cash.
- Ensuring timely clearance of return commissions to insurance companies to avoid potential penalties.
- Adhering to procedures, client/insurance company specifications, and statutory requirements.
- Providing support for claims-related activities.