Digital Product Owner - B2B

Zensar · Bengaluru

Backlog Ownership: Own and maintain a single, prioritized product backlog for B2B Commerce and supporting sales tools. Author well-structured epics and user stories with clear acceptance criteria, success metrics, and testable outcomes. Manage the allocation mix across feature work, tech debt, and platform optimization.
Delivery & Quality: Play a key role throughout the development lifecycle, including sprint planning, refinement, review, and acceptance. Write acceptance criteria, execute acceptance tests, and collaborate with QA to embed a shift-left quality mindset. Partner with UX designers and front-end engineers to deliver user-friendly experiences for wholesale buyers and sales reps.
Stakeholder Partnership: Serve as the primary product liaison between the GCC engineering squad and Portland-based business stakeholders in Sales Operations, Account Operations, and Sales Management. Synthesize competing input from multiple regions (US, Canada, Europe, IDR) and brands into a coherent backlog. Maintain a regular cadence of async updates, decision logs, and roadmap reviews that keep distributed partners aligned.
Roadmap Execution: Execute the product vision and roadmap for B2B Commerce. Track, analyze, and surface end-user feedback from wholesale users to refine priorities. Anticipate dependencies across SAP, Salesforce, and enterprise data integrations, and sequence work accordingly.
Integration Fluency: Understand how B2B Commerce solutions route orders through ERP platforms and how CRM platforms support the prospect-to-order lifecycle, rep assignments, case management, and customer agreements. Collaborate with integration teams to scope work realistically and flag infeasible requests early.
Documentation & Async Communication: Produce self-contained epics, sprint summaries, decision logs, and stakeholder-facing artifacts that distributed teammates in Portland (13.5 hours behind Bengaluru) can act on independently. Maintain Confluence pages, Jira hygiene, and status updates that reduce the need for synchronous handoffs.

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. The Digital Product Owner creates and prioritizes the list of backlog items based on overall strategy and business objectives. Maps out project dependencies to inform the necessary sequence of development. Completes each stage of the development process and ensures final product meets strategic goals.

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