Sales Incentive Senior Analyst
Zimmer Biomet · Remote
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
The Sales Incentive Senior Analyst will be part of Sales Planning and Incentive Management team within EMEA Commercial Excellence. This role contributes to sales incentive governance and operations across EMEA through strong analysis, process execution, data validation, and stakeholder coordination.
The role supports the accurate and timely execution of the Sales Incentive Program (SIP) in line with approved incentive plan designs and established governance. It translates approved business requirements into documented process and system inputs, supports testing and implementation, validates calculation inputs and outputs, tracks SIP exceptions, and coordinates with stakeholders.
The role also prepares and coordinates the quarterly President Award Ranking (PAR) activities under approved criteria and governance, supporting accurate calculations, validation, approvals, and timely communications.
The role executes and coordinates assigned Western Europe agent-mapping activities, maintaining accurate records and following established controls and escalation routes.
Working with Commercial, HR/Payroll, Finance, Payroll, IT, and adjacent Commercial Excellence teams with strong collaboration within Sales planning, Commercial Analytics and Insights. This role contributes to process improvement and reliable delivery within established timelines.
How You'll Create Impact
Sales Incentive Management
- Prepare quarterly and year-end SIP and SPIFF calculation, payout and on time delivery to HR/Payroll using Varicent Incentive platform.
- On-time inquiries management and resolve disputes from commercial team on payout and SIP objective.
- Support the yearly incentive management cycle by translating approved business requirements into clear, documented inputs for technical teams supporting the incentive calculation model and related systems.
- Coordinate testing and validation for annual incentive plan updates, incidents and enhancement changes; document results, track defects, and support go-live readiness with IT and vendors.
- Execute assigned activities within quarterly and annual incentive processes in accordance with approved sales incentive plan designs, procedures, and controls; identify and report opportunities for improvement.
- Provide BU leaders with timely, insight-driven analysis of sales performance and SPIFF programs, translating findings into actionable recommendations to improve program effectiveness and accelerate sales momentum.
Incentive Design Support and Governance
- Contribute operational, governance, and system analysis to SIP design discussions, helping assess the practicality and scalability of proposed plan designs.
- Support translation of approved design principles into calculation logic, clear process rules, and governance.
- Analyze the operational impact of proposed design changes and document risks, dependencies, and implementation considerations for review by relevant stakeholders.
- Compare approved incentive design intent with execution outcomes across systems, calculations, and reporting outputs; investigate and communicate discrepancies.
Cross-Functional Partnership and Delivery
- Work with Sales Planning Management team to ensure data integrity across target setting, territory mapping, and seller-assignment processes that affect incentive calculations; investigate discrepancies and coordinate corrections.
- Review data pipelines, crediting logic, and calculation inputs; document issues and support validation of approved fixes or changes.
- Work with Sales and Marketing leaders, FP&A, HR/Payroll, Finance, and other stakeholders to obtain, validate, and clarify the inputs needed for incentive processes.
- Build, validate and provide monthly bonus accrual to the Finance Controllership in collaboration with Commercial Analytics and Insights team.
- Build effective working relationships with sales leaders and stakeholders to support alignment, resolve routine issues, and contribute to continuous process improvement; escalate matters requiring decisions.
President Award Ranking (PAR)
- Prepare and coordinate quarterly President Award Ranking activities using approved criteria, methodology, and governance rules.
- Compile and validate PAR rankings with relevant stakeholders including legal/Compliance review and approval, to ensure on-time communication.
- Work with business stakeholders to clarify criteria and data, support transparent application of approved rules, and identify potential refinements for review.
- Maintain clear records of PAR criteria, calculations, exceptions, approvals, and operational steps in line with established governance.
Agent Mapping for Western Europe
- Execute and coordinate monthly agent-mapping activities where applicable in Western Europe in accordance with established timelines and controls; verify changes, resolve routine issues, and aim for harmonization.
What Makes You Stand Out
- Strong understanding of incentive compensation design and operations, including sales crediting, target setting dependencies, organizational hierarchies, exception handling, and payout governance.
- Ability to analyze complex business scenarios, identify root causes of calculation or process issues, assess business impact, and recommend effective solutions.
- Experience translating business needs into scalable operational processes, governance frameworks, and system requirements.
- Proven ability to collaborate effectively across Commercial, HR, Finance, Payroll, and IT functions to drive operational excellence and process standardization.
- Knowledge of controls, audit readiness, compliance practices, and process documentation to support a well-governed incentive environment.
- Strong stakeholder management, communication, and continuous improvement mindset, with a focus on process efficiency, accuracy, and business value.
Your Background
Education
- Bachelor’s degree or above in Business Administration, Finance, Data Analytics, Economics, Engineering, or a related discipline.
- Advanced degree or relevant professional certification is an advantage.
Professional Experience
- 4+ years of experience in Sales Incentive Management, Sales Operations, Commercial Excellence, Business Performance, Analytics, Finance, or a related function.
- Experience operating in a global, matrixed environment, preferably within Medical Devices, Healthcare, Life Sciences, or other commercial organizations.
- Proven track record managing end-to-end incentive compensation processes, including sales crediting, commission calculations, payout validation, and incentive governance.
- Hands-on experience with incentive compensation platforms such as Varicent ICM or equivalent solutions.
- Strong experience working with complex datasets, ensuring data integrity, validating results, and delivering accurate business outcomes.
- Ideally advanced proficiency in Excel, Python, Power BI, SQL, and other analytical and reporting tools.
Languages
- Strong written and verbal command of English.
- Good level of Spanish will be added advantage.
EOE/M/F/Vet/Disability