Full Time Senior Director, Corporate Workplace and Facilities Management Facilities, Leadership Phoenix, AZ VIEW JOB

Charter Communications · Phoenix

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

This posting has been extended beyond the initial anticipated closing date.

Do you thrive on shaping environments that empower employees and visitors to excel? At Spectrum, the Senior Director, Corporate Workplace and Facilities Management drives end-to-end operational excellence across a large, complex portfolio, delivering seamless property experiences and reliable systems. Join us as a trusted advisor and strategic partner, where your expertise will elevate both service delivery and the daily impact of facility management on business outcomes.

How You’ll Make an Impact  

Lead the development and execution of strategic operational plans for building and property maintenance to enhance occupancy experiences across multiple corporate locations.
Forecast, plan and implement property reinvestment strategies that ensure assets are safe, aligned with business requirements, and meet performance, safety, and reliability needs.
Lead and support best-in-class facilities management practices to deliver efficient and optimized property operations, including managing expense and capital budgets to achieve optimal results aligned with the Total Cost of Occupancy methodology.
Develop and oversee life safety and emergency preparedness programs in coordination with key operational groups.
Collaborate with internal business partners to deliver comprehensive occupancy solutions and optimize real estate portfolios and planning.
Develop positive relationships with internal leaders and external service providers to drive results that enhance occupancy experience.
Guide and inspire a high-performing facilities management team while supporting their professional growth and productivity. Monitor team performance and productivity, provide frequent feedback to optimize the mission of a Facilities Management Center of Excellence.
Apply key performance indicators and benchmarking to drive continuous improvement and operational reliability.
Lead sourcing strategies and develop real estate operational best practices both locally and across the entire Spectrum real estate portfolio.

Working Conditions  

Office-based role with 30% travel required
Potential for overnight or multi-night trips to regional offices and out-of-town locations
This position requires full-time, on-site presence with no remote or hybrid work options
Availability to respond to after-hour emergencies

What You’ll Bring to Spectrum  

Required Qualifications  

Education  

Bachelor’s degree or equivalent relevant work experience

Experience  

12+ years of commercial real estate facilities or property management experience
10+ years managing large, complex real estate portfolios including office and multi-use properties
7+ years management or supervisory experience
Additional diverse and cross-functional commercial real estate discipline experience expected
Extensive cross-functional corporate real estate discipline experience

Skills  

Proficiency in English communication
Effective teamwork and results delivery in high-demand settings
Ability to maintain confidentiality with sensitive information
Proactive problem-solving and advocacy for team and customer needs
Advanced leadership, supervision and motivational skills
Strong MS Office application skills
Independent planning and prioritization abilities
Expertise in real estate strategic planning and performance management
Advanced financial acumen including budget development and ROI analysis
Decision-making under pressure
Ability to transform team focus and performance
Effective interaction with all levels of stakeholders
Completion of work responsibilities accurately and on time
Strong verbal, written, analytical and persuasive abilities
Client-focused mindset with hospitality interest
General understanding of building construction and blueprint interpretation
Initiative for continuous improvement and exceptional occupant experiences
Expertise in KPIs and performance metrics through benchmarking
Strong business sense and urgency for results
Valid driver’s license with satisfactory record

Preferred Qualifications

Experience managing multi-site corporate, retail, and other facilities operations
Experience with capital projects, renovations, and workplace planning
Experience with CMMS, IWMS, or other facilities technology platforms
Professional certification such as CFM, FMP, SFP, BOMI, or PMP
Knowledge of sustainability, energy management, and workplace strategy
Experience leading vendor performance programs and service-level reporting

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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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