Business Analyst, El Paso, Air & Sea
DSV · $56,160–$70,200 (stated in the posting)
- Business Analyst, El Paso, Air & Sea
- El Paso
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area: Projects / Special Projects / Business Support
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- DSV - Global transport and logistics
- In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - El Paso, Paseo Del Este Blv
- Division: Air & Sea
- Job Posting Title: Business Analyst, El Paso, Air & Sea - 131769
- Time Type: Full Time
Business Analyst, El Paso, Air & Sea
As a Business Analyst in the Administration Department at DSV, you will be responsible for analyzing administrative processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and effectiveness. Your role involves gathering and analyzing data, collaborating with stakeholders, and driving continuous improvement initiatives to support the department's objectives.
Duties and Responsibilities
Collect, compile, and analyze data related to administrative processes, including workflow, resource utilization, and performance metrics.
Develop reports, dashboards, and performance indicators to track key administrative metrics and identify trends.
Identify opportunities to streamline and optimize administrative processes to improve efficiency, reduce costs, and enhance service quality.
Collaborate with departmental managers and stakeholders to implement process improvements and best practices.
Work closely with end-users and stakeholders to understand business needs and gather requirements for new systems, tools, or process enhancements.
Translate business requirements into functional specifications and user stories for IT development teams.
Support the implementation and integration of new systems, tools, or software applications within the administration department.
Conduct user acceptance testing (UAT) and provide feedback to ensure systems meet business needs and requirements.
Assist in project planning, coordination, and execution for initiatives related to administrative process improvement.
Track project milestones, deliverables, and timelines to ensure successful project completion.
Communicate with stakeholders at all levels to provide updates on project status, key metrics, and improvement initiatives.
Act as a liaison between business users and IT teams to facilitate effective communication and collaboration.
Provide training and support to end-users on new systems, tools, or processes implemented within the administration department.
Develop training materials, user guides, and documentation to support knowledge transfer and adoption.
Educational background / Work experience
Bachelor's degree in business administration, management information systems, finance, or a related field. Advanced degree (e.g., MBA) is a plus.
Minimum of 3-5 years of experience in business analysis, process improvement, or project management roles, preferably in the transportation and logistics industry or a related field.
Skills & Competencies
Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights.
Proficiency in data analysis tools and software (e.g., Microsoft Excel, SQL, Power BI).
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Knowledge of business process modeling techniques and methodologies (e.g., BPMN, Six Sigma).
Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
Preferred Qualifications
Certification in business analysis (e.g., CBAP, PMI-PBA) or project management (e.g., PMP, PRINCE2).
Experience with enterprise resource planning (ERP) systems or administrative software.
Language skills
Fluent in English (oral and written)
Computer Literacy
Advanced proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
Experience with data visualization tools (e.g., Tableau, QlikView) and database querying languages (e.g., SQL) is advantageous.
For this position, the expected base pay range is $56,160.00 – $70,200.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
- Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan
- details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran sta