Manager, Domestic Operations
DSV · $82,560–$103,200 (stated in the posting)
If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area: Managerial
- DSV - Global transport and logistics
- In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Chandler, E. Palomino Dr.
- Division: Solutions
- Job Posting Title: Manager, Domestic Operations
- Time Type: Full Time
- Summary
- The Manager, Domestic Operations will oversee the day-to-day operations of DSV’s tradeshow and events logistics division. This role is responsible for the planning, coordination, and execution of domestic and international tradeshow shipments, ensuring seamless delivery, on-site handling, and post-show return logistics. The Manager, Domestic Operations will lead operational teams, manage vendor and carrier relationships, and ensure compliance with tradeshow regulations, customer requirements, and DSV operational standards.
This position plays a critical role in delivering exceptional customer service in a fast-paced, time-sensitive environment while driving efficiency, accuracy, and continuous improvement across tradeshow operations.
- Duties and Responsibilities
- • Manage and oversee all aspects of tradeshow logistics operations, including inbound, outbound, on-site, and return freight movements.
- • Plan and coordinate end-to-end tradeshow shipments, including advance warehouse delivery, direct-to-show freight, and show site move-in and move-out schedules.
- • Ensure compliance with show regulations, exhibitor manuals, marshaling yard procedures, union labor requirements, and venue guidelines.
- • Serve as the primary operational point of contact for customers, show contractors, freight handlers, and internal teams.
- • Develop and implement operational policies, procedures, and best practices specific to tradeshow and event logistics.
- • Lead, train, and manage tradeshow operations staff, including workload planning, scheduling, performance management, and coaching.
- • Monitor and manage key performance indicators, including on-time delivery, service quality, cost control, and customer satisfaction.
- • Coordinate with customs brokers and international partners to ensure compliance with import/export regulations for international exhibitions.
- • Manage vendor relationships, including drayage providers, carriers, warehouses, and show site service partners.
- • Identify risks and proactively resolve issues related to freight delays, damages, missed deadlines, or show-site challenges.
- • Collaborate with sales, customer service, and finance teams to support customer solutions, pricing, billing accuracy, and contract requirements.
- • Participate in on-site tradeshow operations as needed, including weekends, evenings, and travel to show locations.
- • Drive continuous improvement initiatives to enhance operational efficiency, accuracy, and customer experience.
- Educational background / Work experience
- • Bachelor’s degree in business administration, logistics, supply chain management, or a related field is preferred.
- • 5+ years of experience in logistics or transportation management, with a strong preference for tradeshow, exhibition, or event logistics experience.
- • Prior supervisory or management experience in an operations environment is preferred.
- Skills & Competencies
- • Strong leadership, communication, and interpersonal skills with the ability to manage teams in a high-pressure, deadline-driven environment.
- • In-depth knowledge of tradeshow logistics, drayage operations, show regulations, and exhibition industry practices.
- • Excellent problem-solving and decision-making skills with the ability to manage multiple priorities simultaneously.
- • Strong organizational and time-management skills.
- • Customer-focused mindset with experience managing high-profile or time-critical accounts.
- • Proficiency in transportation management systems (TMS), warehouse management systems (WMS), and Microsoft Office applications.
- • Knowledge of international shipping processes, customs documentation, and ATA carnets is a plus.
Function / Market & Industry Knowledge / Business Acumen / Processes
- Supervisory Responsibilities
- • This position will be responsible for managing a team of operations staff.
- Preferred Qualifications
- • Master's degree in business administration, logistics, supply chain management or a related field.
- • Experience in international transportation and logistics management.
- Language Skills
- • Fluency in English (oral and written).
- Computer Literacy
- • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and experience with transportation management software.
- At Will Employment
- DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay range is $82,560 – $103,200 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills,