Sr Business Process Manager
Moody's · Heredia
Skills and Competencies
- Lean Six Sigma Black Belt or Green Belt (with a portfolio of completed, quantified improvement projects) certification or equivalent demonstrated mastery of structured process improvement methods applied to complex business problems.
- 5 - 8 years of experience leading process transformation, excellence, or operating-model improvement, with a majority in Finance or Finance-adjacent functions (e.g., controllership, shared services, audit, Finance advisory).
- Outstanding Communication and Influencing skills.
- Deep working knowledge of core Finance processes, controls, data, and operating models, with the ability to become productive quickly without an extended Finance ramp-up period
- Proven track record leading end-to-end process improvement initiatives from diagnostic and future-state design through implementation, change adoption, and measurable benefits realization
- Demonstrated experience establishing process governance, ownership, performance measures, control frameworks, documentation standards, and continuous-improvement routines
- Ability to challenge current practices, identify root causes, and design solutions that improve controls, accuracy, cycle time, scalability, cost, and user experience
- Strong stakeholder leadership and communication skills, including the ability to influence senior Finance leaders and align globally distributed, cross-functional teams without direct authority
- Additional relevant credentials in change management, project management, accounting, or Finance transformation preferred
- Experience working across global organizations preferred
- Experience applying technology and AI as enablers of process improvement, with the judgment to distinguish technology opportunities from process, policy, control, or operating-model issues preferred
- Familiarity with enterprise Finance platforms and data environments such as SAP, OneStream, Power BI, Microsoft Fabric, or comparable tools preferred
Education
- Bachelor's degree or equivalent practical experience
Responsibilities
The Senior Business Process Manager will lead Finance transformation and process excellence initiatives, applying deep Finance expertise to assess current-state operations, identify root causes, redesign workflows, strengthen controls, and drive sustainable improvements through adoption and measurable business outcomes.
- Lead Finance process optimization and transformation initiatives from problem definition and root-cause analysis through future-state design, implementation, adoption, and benefits realization; driving milestones, stakeholders, and delivery to completion
- Apply deep Finance knowledge to assess processes, controls, data inputs and outputs, handoffs, and risks across close and consolidation, management and regulatory reporting, planning and forecasting, revenue, billing, and other core Finance workflows
- Use structured process improvement methods to map current state, identify root causes, quantify opportunities, define future state, and sustain improvements
- Design stronger controls and standardized ways of working that improve accuracy, transparency, scalability, accountability, and compliance across Finance
- Establish process governance and ownership by defining decision rights, roles, policies, performance measures, documentation standards, and continuous-improvement routines
- Lead stakeholder alignment and change adoption across Finance, Accounting, Data, Technology, Risk, and other partners, resolving competing priorities and embedding new ways of working
- Track and communicate measurable outcomes including control effectiveness, quality, cycle time, capacity, cost, adoption, and realized benefits
- Coach teams in process excellence practices and strengthen Finance capability in problem solving, process ownership, controls, measurement, and continuous improvement
- Apply technology and AI solutions appropriately where they enable an approved future-state process, partnering with technical teams on requirements, controls, delivery, and adoption
About the Team
Finance is seeking a Senior Business Process Manager to join the Finance Transformation & Strategy team. This role sits at the intersection of Finance subject matter expertise and business process excellence, combining deep Finance knowledge with structured process improvement methods to improve complex Finance processes, including SOX controls. Technology is leveraged as an enabler to support stronger controls, accuracy, efficiency, and measurable business outcomes. This is a strategic, high-visibility individual contributor role with regular exposure to senior Finance leadership, leading cross-functional initiatives and influencing globally distributed teams