Team Lead Operations - East
Halifax Regional Municipality · $83,729–$108,353 (stated in the posting)
Halifax Regional Municipality (HRM) is inviting application for one permanent, full-time position of Team Lead Operations- East with the Infrastructure Maintenance & Operations division of Public Works.
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.
Reporting to the Manager - Streets, Active Transportation & Sidewalks East, the Team Lead provides leadership, supervision and support to Works Supervisors and unionized work crews. They will oversee the development, implementation, and control of services pertaining to the East operations of HRM. The Team Lead shall be responsible for an operation that includes up to 100 employees and multiple kilometers of streets, AT routes, sidewalks and identified parks within the Halifax Regional Municipality. This includes a lead responsibility for the scheduling, routing, budget control, and implementation of all aspects of winter snow and ice control operations, including salt management, for the East Region. The Team Lead East has budget accountability of more than $2.5m.
DUTIES AND RESPONSIBLILITES
OPERATIONAL MANAGEMENT
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.
Reporting to the Manager - Streets, Active Transportation & Sidewalks East, the Team Lead provides leadership, supervision and support to Works Supervisors and unionized work crews. They will oversee the development, implementation, and control of services pertaining to the East operations of HRM. The Team Lead shall be responsible for an operation that includes up to 100 employees and multiple kilometers of streets, AT routes, sidewalks and identified parks within the Halifax Regional Municipality. This includes a lead responsibility for the scheduling, routing, budget control, and implementation of all aspects of winter snow and ice control operations, including salt management, for the East Region. The Team Lead East has budget accountability of more than $2.5m.
DUTIES AND RESPONSIBLILITES
OPERATIONAL MANAGEMENT
- Responsible for the coordination of all operations and general maintenance within the identified boundaries of the EMA including, but not limited to downtown Dartmouth as well as the defined geographical areas of the Business Improvement Districts within the HRM;
- Responsible for urgent and emergency requests as triaged through 311 and manager;
- Directs and supports 3 asphalt supervisors and supports 2 works supervisors and unionized crews in the fulfilment of their assigned duties;
- Responsible for operations 24/7, 365 days a year;
- Combine efforts with staff in other divisions and business units to ensure overall efficiencies and effectiveness;
- Continually evaluate the existing operations to ensure that all service levels are delivered in an effective and efficient manner while meeting all legislative requirements;
- Manages communication, cost estimates and infrastructure requirements for internal and external events;
- Road Operations representative for snow, training and labour management committees, as well as special events and external special events clients;
- Organize and coordinate required Road Operations logistics for all HRM sponsored special events including events scheduled on holidays, weekends and after regular business hours;
- Communicates with supervisors regarding staff requirements for pre and post Special Event set-up and other projects;
- Participates and advises in the development and annual revision and on-going success of the Business Improvement Districts Maintenance Agreements that supports the goals of HRM Business Strategies;
- Administers and coordinates the 24/7 sidewalk and street snow program which operates within the east Region;
- Ensures the initiatives of Salt Management Program are being followed by supervisors and operators;
- Set priorities on the delivery of service and ensures service level standards are consistently met or exceeded;
- Responsible to ensure consistency throughout the East Region through teamwork, sharing of information, resources and communication including regular staff meetings;
- Establish and maintain positive and effective relationships with the public, municipal staff, HRM Council, union representatives, contractors, etc.;
- Responsible to be the primary contact for all BIDS representatives, Develop Nova Scotia, Councillors, City Hall representatives for complaints, concerns, information regarding Road Operations within the identified Enhanced Maintenance Areas;
- Facilitates effective planning processes, action results-based plans, maximizing use of available resource and uses innovation to access new resources, monitoring results and adjusting accordingly.
- Ensures that service levels are delivered in the most efficient and effective way including analyzing alternative service delivery methods, trend analysis, and policy development.
- Liaises with Fleet Services staff on the specification and maintenance of equipment for operations.
- In cooperation with the Manager, Winter Operations, the team lead identifies training needs and recommends training for equipment operators involved in snow & ice operations;
- In cooperation with the Training Coordinator, coordinates training upgrading for equipment operators involved in downtown maintenance.
- In consultation with the Manager, Road Operations East; prepares, manages, and justifies budget expenditures related to operations.
- Supports and adheres to the strategic direction to ensure services meet the goals, objectives and operational plan of the business unit;
- Participates in special projects which improve the performance, efficiency and effectiveness of services;
- Responsible for making recommendations to the Manager regarding service improvements throughout the operation;
- Accountable for safeguarding and managing municipal assets including money, supplies and equipment;
- Participates in peer meetings, tailgates with frontline staff as required, and management meetings.
HUMAN RESOURCE MANAGEMENT
- Manage and guide employees by monitoring requests for leave, attendance and by coordinating and assigning workloads.
- Recruit and hire employees based on Human Resource policies and collective agreements.
- Effectively administer collective agreements and serve as the second line of grievance.
- Provide and recommend orientation, training and professional development for employees and ensure staff are knowledgeable in HRM policies and procedures (i.e. Respectful Workplace policy, Occupational Health & Safety, etc.).
- Make decisions with respect to discipline and make effective recommendations with respect to discharge.
- Conduct and review Supervisors My Action Plan’s (MAPS)
- Recognize and reward the contributions of staff.
- Provides effective Human Resources Management, administering Human Resources programs (Substance Abuse Prevention, Attendance Support Management) and creating and maintaining a positive work environment that is conducive to high morale and performance;
- Develop staff through delegation, coaching, mentoring, and training by arranging formal training, work assignments, and other experiences.
- Interprets Collective Agreements and coordinates consistency of implementation, and
- Participates in grievance meetings, arbitration hearings, implementation of a progressive/corrective disciplinary action system, training procedures, transfers, contract negotiations and strike planning, liaises with other departments regarding labour relations matters.
QUALIFICATIONS
Education & Experience
- A post-secondary degree in related discipline or combination of acceptable education and experience
- Minimum 2 years’ experience in a municipal maintenance environment considered an asset
- Minimum of 3 years’ experience a supervisory role, preferably in a unionized environment.
- Valid NS Driver’s License (Class 5 or higher) and use of a personal vehicle are necessary for required local travel.
Technical/Job Specific Knowledge and Abilities
- Good working knowledge in applications such as CityWorks, SAP and Microsoft Office Suite.
- Excellent written and verbal communication/presentation skills.
- Must be able to accurately interpret contracts, legislation and technical standards.
- Must be able to keep accurate and well-documented records.
- Ability to coordinate multiple initiatives and activities in a rapidly changing environment.
- Must be able to deal effectively with the public and elected officials.
- Thorough knowledge of street, active transportation & road practices, equipment, municipal service delivery, current innovations and environmental concerns related to snow & ice delivery.
- Thorough knowledge of the Occupational Safety Act, safety procedures, etc.
- Knowledge of budget preparation and monitoring techniques.
Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.
COMPETENCIES: Valuing Diversity, Analytical Thinking, Communications, Decision Making, Managing Change, Organizational Awareness, Risk Management, Teamwork & Cooperation, Values & Ethics, Visioning, Strategic Thinking & Innovation.
WORK STATUS: Permanent, Full-Time
HOURS OF WORK: Regular hours are Monday to Friday 7:00 am to 3:00 pm, 40 hours per week. Overtime may be required.
SALARY: Non-Union 07, $83,729 - $108,353 annually. Salary will be determined based on relevant experience and qualifications related to the specified pay band and job. Placement above the midpoint of the pay band is typically reserved for candidates who significantly exceed the minimum qualifications, such as those with exceptional experience, specialized skills, or demonstrated achievements relevant to the role. This ensures fair and consistent compensation practices across the organization.
WORK LOCATION: 11 Turner Drive, Dartmouth, NS.
CLOSING DATE: Applications will be accepted until 11:59 PM on Sunday November 8, 2026.
Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.
To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.
Shortlisted candidates will be required to provide proof of their qualifications, including, but not limited to, educational credentials, professional licenses, and relevant certifications.
During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link: Accommodations | Hiring | Employment | Halifax
(position # 78640819)