Technical Facilities Manager France
EssilorLuxottica · Créteil
If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Role Mission
EssilorLuxottica is entering an important phase in the evolution of its workplaces, facilities and services in France.
Reporting to the Construction Director France, the Head of Facilities, Maintenance & Workplace Experience will lead the Maintenance, Facilities and Logistics organization, with approximately 15 employees, while working closely with the Construction and Project Management teams. The role combines operational leadership, technical expertise, maintenance, safety, people development and transformation, with a strong contribution to the evolution of our workplaces and services.
A first priority will be to strengthen and professionalize the organization we have today. The successful candidate will assess our different sites, teams, processes, technical practices and operating models, identify risks and opportunities, and establish pragmatic standards, procedures and governance. This requires a hands-on and pragmatic leader, able to understand operational realities and work closely with teams to turn identified issues into concrete and sustainable improvements. An important part of the mission will be to support, reassure and develop teams, encouraging accountability, learning and continuous improvement while raising standards of safety, reliability and efficiency. The role will also be an important operational partner to Construction and Project Management. The successful candidate will contribute to projects in France by bringing Facilities and Maintenance expertise from the early stages of design through to delivery and handover.
This means anticipating operational, maintenance, safety and service requirements, identifying potential issues early, challenging solutions when appropriate and ensuring that the relevant operational teams are involved throughout the project and change process. The role will work closely with the Construction Director France and, where relevant, the Construction Director Europe, as well as with project teams and other stakeholders, while retaining full responsibility for the Facilities and Maintenance perspective in France. In parallel, the role will help build the Workplace Experience organization of tomorrow. As EssilorLuxottica develops newer, more technological and more sophisticated workplaces, Facilities will progressively evolve towards a more integrated and professional service model, combining internal expertise with appropriately outsourced services.
The scope will increasingly extend beyond traditional facilities management to include hospitality, high-quality catering, workplace services, logistics, employee experience and support for complex corporate events.
The successful candidate will therefore combine the ability to run, improve and transform: ensuring operational excellence today while actively shaping the workplace organization and services of tomorrow.
Key Responsibilities
Operational Excellence, Maintenance, Safety & Compliance
- Ensure the safety, reliability, availability and efficient operation of buildings, technical systems and workplace environments across the French portfolio.
- Lead and develop the Maintenance, Facilities and Logistics organization, with approximately 15 employees.
- Assess current site practices, processes, risks and capabilities and establish clear, pragmatic and consistent operating standards.
- Oversee preventive, corrective and planned maintenance activities and critical building systems, including HVAC, electrical, fire protection, BMS, plumbing, elevators and other technical infrastructure.
- Strengthen safety culture, emergency preparedness, business continuity and regulatory compliance.
- Identify recurring issues and root causes and ensure corrective and preventive actions are effectively implemented.
- Drive continuous improvement in reliability, efficiency, cost and service quality.
Construction & Project Partnership
- Work closely with Construction and Project Management teams on construction, refurbishment and transformation projects in France.
- Provide Facilities and Maintenance expertise from the early design stages, ensuring future operational requirements are properly considered.
- Anticipate technical, maintenance, safety and operational issues and raise them early in the project process.
- Challenge proposed solutions when they may create future operational, maintenance, safety or cost constraints.
- Ensure the appropriate Maintenance and Facilities teams are involved in projects and change processes.
- Support commissioning, handover and transition into operations, ensuring new or refurbished environments are ready to operate effectively from day one.
Organization & People Development
- Assess organizational capabilities, roles, responsibilities and ways of working across sites and identify opportunities to improve effectiveness.
- Build a strong One-Team culture across Maintenance, Facilities and Logistics.
- Support teams through change, creating an environment where issues can be raised openly, lessons can be learned and capabilities can grow.
- Develop managers and key talents through coaching, empowerment and clear performance expectations.
- Foster a culture of accountability, collaboration, safety and continuous improvement.
Facilities Transformation & Workplace Experience
- Contribute to and implement the future Facilities and Workplace Experience operating model for France.
- Progressively harmonize ways of working across a diverse portfolio of sites while respecting local operational realities.
- Define the appropriate balance between internal capabilities and outsourced services and establish strong supplier governance.
- Introduce new technologies, digital tools and more efficient ways of working.
- Develop workplace services beyond traditional facilities management, including hospitality, catering, reception, cleaning, logistics and employee services.
- Work closely with HR, Communications, IT, Security, Procurement and Events to enhance the employee experience.
- Ensure the organization is able to support high-profile and complex corporate events, including hospitality, logistics and technical coordination.
Budget & Vendor Management
- Manage and optimize maintenance, facilities, logistics and workplace service budgets.
- Monitor costs, performance and resource allocation and identify opportunities for efficiency.
- Manage strategic suppliers, contractors and outsourced service providers.
- Ensure clear service standards, contractual accountability and performance monitoring.
Candidate Profile
- Master’s Degree or equivalent in Engineering, Architecture, Facilities Management or a related technical field.
- At least 7 years of relevant experience on a technical Facilities role, including a minimum of 3 years in France.
- Proven experience managing complex, multi-site and heterogeneous technical or facilities environments.
- Strong technical understanding of building systems, maintenance, safety and compliance.
- Demonstrated ability to assess an existing organization, identify risks and translate findings into pragmatic and executable improvement plans.
- Proven experience working with construction, engineering or project teams and contributing to projects from design through delivery.
- Proven experience in vendor management, outsourcing, budgeting and cost optimization.
- Strong communication and stakeholder management skills, with the ability to work effectively with operational teams, project teams, senior management and external partners.
- Experience in Workplace Experience, hospitality, catering, employee services or event management is a strong advantage.