Solution Engineer - Apps & AI

Microsoft · London · £36,600–£63,000 (stated in the posting)

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. As a strong Solution Engineer – Apps & AI, you will help organisations accelerate innovation by modernising applications, adopting AI-powered solutions, and building intelligent and agentic experiences that deliver measurable business value. You will independently lead complex and strategic customer engagements, working with technical decision-makers, architects, developers and business leaders to shape technical strategy, design and prove solutions, and lead complex technical wins. You will combine deep expertise across application modernisation, AI, agents and developer technologies with strong architectural judgement and business acumen to navigate ambiguity, evaluate trade-offs and build alignment around the right technical approach. Working across account teams, specialists, engineering, customer success and partners, you will orchestrate the right expertise to accelerate customer decisions, adoption and expansion. You will also scale your impact beyond individual engagements by mentoring others, developing reusable approaches, building competitive insight, and bringing customer and market learning back to product and engineering teams.
As a Solution Engineer – Apps & AI, you will help organisations accelerate innovation by modernising applications, adopting AI-powered solutions, and building intelligent and agentic experiences that deliver measurable business value.

You will independently lead complex and strategic customer engagements, working with technical decision-makers, architects, developers and business leaders to shape technical strategy, design and prove solutions, and lead complex technical wins. You will combine deep expertise across application modernisation, AI, agents and developer technologies with strong architectural judgement and business acumen to navigate ambiguity, evaluate trade-offs and build alignment around the right technical approach.

Working across account teams, specialists, engineering, customer success and partners, you will orchestrate the right expertise to accelerate customer decisions, adoption and expansion. You will also scale your impact beyond individual engagements by mentoring others, developing reusable approaches, building competitive insight, and bringing customer and market learning back to product and engineering teams.

Build Strategy

• Develop strategic Apps & AI technical approaches that connect customer priorities with Microsoft’s application modernisation, AI, agentic and developer platform capabilities.
• Build deep competitive knowledge across the AI and application landscape, identifying patterns and sharing insights with field, product and engineering teams.
• Partner with account and specialist teams to shape strategic win, adoption and expansion plans for complex Apps & AI opportunities.
• Identify emerging customer and market patterns and provide actionable feedback to product and engineering teams.

Education

• Act as an Apps & AI technical thought leader, sharing architectures, demonstrations, best practices and customer learnings across the community.
• Build readiness for peers across application modernisation, AI-powered applications, agents, developer productivity and emerging technologies.
• Identify capability gaps and create reusable content and learning that raises technical depth across the wider SE community.
• Lead and contribute to technical communities, events, hackathons and mentoring.

Leverage Partner Ecosystem

• Build strong technical relationships with partners that extend Microsoft’s Apps & AI capabilities and capacity.
• Identify opportunities to use partners to accelerate application modernisation, AI implementation and customer adoption.
• Scale successful customer approaches through partners, helping replicate technical wins across customers and the wider Microsoft ecosystem.

Scale Customer Engagements

• Build trusted relationships with key customer technical decision-makers and influencers, helping shape Apps & AI strategy and technical direction.
• Lead complex technical wins spanning applications, AI, developer platforms and related workloads, orchestrating the right Microsoft and partner resources.
• Proactively identify and resolve technical blockers, engaging engineering and product teams where required.
• Coach account teams and technical sellers and establish clear engagement and hand-off strategies that accelerate customer decisions, implementation and adoption.

Solution Design and Proof

• Lead architecture design sessions, demonstrations, proofs of concept, pilots and hackathons that prove the value of modern applications, generative AI, agents and developer technologies.
• Design end-to-end solutions using Azure application platforms, Microsoft Foundry, GitHub, containers, Kubernetes, APIs, integration, data and AI capabilities.
• Adapt architecture patterns for complex customer requirements, balancing security, Responsible AI, scalability, resilience, performance and cost.
• Create reusable architectures, demonstrations and technical assets that allow successful approaches to scale across customers and the wider business.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field and technical pre-sales or technical consulting experience; or technical pre-sales or technical consulting experience; or equivalent experience.
• Experience with cloud and hybrid technologies, including solution architecture, application development or modernisation, migrations, and technology management.
• Experience with modern application development, cloud-native architectures, AI-powered applications, generative AI, copilots or agents, and associated developer technologies.
• Relevant Microsoft or industry certifications across Azure, AI, application development, architecture, security, or related technologies.

Solution Engineering IC2 - The typical base pay range for this role across United Kingdom is £ 36,600.00 - £ 63,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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