Business Services Partner
Ericsson · Belgrade
About this Opportunity
We are looking for a Business Services Partner to support and continuously improve administrative operations in Ericsson Serbia. In this role, you will deliver a variety of administrative services, with a major focus on the Purchase-to-Pay process, ensuring compliance with local regulations and legal requirements.
You will be part of the EMEA Performance & Transformation – Local Administration Services (LAS) & Risk Management organization and report to the Head of LAS, South Europe & Eurasia (SEE). Working within an international team, you will collaborate closely with local stakeholders, acting as a local point of contact, also for external parties.
You will be based in Belgrade, Serbia.
What you will do
Your main responsibilities will include:
Invoice Handling, E-Invoicing
- Receive and process supplier invoices across applicable channels, with a key focus on the Serbian e-invoicing platform.
- Validate invoices to ensure data accuracy, completeness, and compliance with Serbian fiscal and local requirements.
- Support resolution of any invoice blocks, errors, and discrepancies with suppliers and internal stakeholders.
- Support the invoice approval and accounting coding process, coordinating with approvers and Finance stakeholders to ensure correct registration and routing for posting in SAP and release for payment.
- Handle supplier payment reminders and legal notices related to overdue or disputed invoices, coordinating with relevant stakeholders to ensure timely resolution.
- Secure correct internal cost allocation via Data File Upload (DFU).
- Support supplier balance reconciliation.
- Manage credit notes and AP reconciliations.
Payments & Tax
- Validate local and cross-border payment proposals, verifying the correct recording and payment readiness of invoices in SAP, and ensuring compliance with Serbian requirements.
- Execute exceptional manual payment requests.
- Interface with banks and local authorities when needed.
- Support the Withholding Tax (WHT) process, including for foreign vendors collecting Certificates of Residence
- Handle tax-related documentation with local Tax, vendors, and relevant stakeholders.
Document Management & Record Retention
- Archive documents in accordance with local legal and internal requirements (health and safety, medical insurance, tax documentation, etc.)
- Ensure document traceability and availability to support audits, tax inspections, and internal controls.
Other Administration
- Sourcing suppliers and agreements: Support Supplier Relationship Management and accurate Vendor Master Data. Handle sourcing agreements, collect signatures, scan and send contracts, and supplier certificates.
- Private medical insurance: Distribute medical insurance cards to employees, collect signatures for medical insurance documents, and archive documentation.
- Purchase Orders: Create purchase orders via Ariba, perform goods receipts, and support invoice processing and payment follow-up.
- Travel claims: Verify original receipts are included in the claim and the quality of the receipts.
What you will bring
Education & Professional Experience
- Bachelor’s degree in Economics, Accounting, or equivalent proven experience
- Minimum 1 year of experience in Finance / Accounts Payable, preferably in a multinational environment
Local Finance & Regulatory Knowledge
- Knowledge of local laws and regulations, including taxation and currency requirements
- Ability to interact effectively with local authorities
- Ability to interact with internal/external auditors
Analytical & Organizational Skills
- Strong attention to detail, with a focus on accuracy and data quality
- Planning and organizational skills
- Analytical and problem-solving skills
- Proactive mindset with a strong focus on process improvement
Communication & Stakeholder Management
- Excellent communication and presentation skills
- Proven ability to build trusted and effective professional relationships
- Native Serbian speaker, with fluency in written and spoken English
Digital & Systems Competencies
- Proficiency in Microsoft 365, including effective use of AI and Copilot
- Working knowledge of Sistem eFaktura (SEF), SAP P12, Vendor Invoice Management (VIM), and Ariba
Additional Requirements:
We believe this job will be successfully done by a person with uncompromised ethics who enjoys working with different Stakeholders on a variety of tasks, and in an international team. The person is willing to grow in a challenging environment and finds satisfaction in delivering efficient administrative services to meet internal customers’ expectations.
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Serbia (RS) || Belgrade
Req ID: 793232