Account Manager - Client Operations

Apex Group · Paris

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The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role: Account Manager - Client Operations
Role Location: Paris

Department: Accounting

Reporting to: Head of Operations

Employment Type: Permanent

Role Summary:

As an Account Manager - Client Operations at Apex Group, you will serve as the primary relationship lead for a portfolio of clients, ensuring the seamless delivery of fund administration services and an exceptional client experience. Working closely with cross-functional teams, you will oversee client onboarding, review and approve key deliverables, coordinate regulatory and tax filing requirements, and manage day-to-day operational matters. This role is ideal for a client-focused professional with strong private markets expertise, excellent stakeholder management skills, and the ability to drive quality, accuracy, and timely execution in a fast-paced environment.

Key Responsibilities:

• Act as the primary point of contact for client relationships, ensuring exceptional service and satisfaction.
• Review and approve all client deliverables to guarantee quality and accuracy.
• Oversee the setup of new funds, including eFront configuration and Service Level Agreements.
• Ensure timely submission of regulatory and tax filings on behalf of clients.
• Coordinate with multiple internal stakeholders to meet deadlines and manage priorities.
• Handle ad hoc client requests with professionalism and efficiency.
• Maintain accurate internal revenue reporting and delegate work effectively across teams.
• Communicate clearly with colleagues and senior management, escalating issues when necessary.

Skills & Experience needed:

• University degree in Accounting or Finance.
• Minimum 5 years of experience in Accounting, Auditing, or Administration of Private Equity or Real Estate Funds.
• Strong understanding of French regulatory requirements.
• Fluency in English and French (written and spoken).
• Knowledge of eFront is an asset.
• Proven ability to meet deadlines and manage competing priorities.
• Highly organized, detail-oriented, and adaptable with a strong willingness to learn.
• Excellent interpersonal and written communication skills for effective client and team interaction.
  

What you will get in return:

• Hybrid Working model
• Opportunities for professional development.
• Positive and hospitable work environment.
• Opportunity to work with a diverse, agile and global team.
• Exposure to all aspects of the business and cross-jurisdiction. A genuinely unique opportunity to be part of an expanding large global business + more
  

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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