Territory Sales Manager

MSD Animal Health · New Zealand

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Job Description

Territory Sales Manager

• Permanent, full-time field-based role with competitive remuneration, benefits, and tools of trade provided, including company car, laptop, and iPad
• Based: Waikato region
• Territories covered: Waikato and surrounding areas, as required
• Full training provided: this role would suit a passionate, motivated, sales-oriented individual with an interest in agriculture, technology, and customer success
• Career growth: expand your expertise in a growing, successful industry
• Professional development: gain valuable experience in a dynamic, evolving role

As the voice of the customer, you will play a vital role in connecting customers, products, and the broader Animal Health team. In this field-based role, you will be responsible for selling automation and monitoring technology systems and related devices across your territory, building trusted relationships, and helping customers achieve the best outcomes from our solutions.

Working closely with farmers, dealers, veterinarians, business managers, farm managers, and key industry stakeholders, you will support sales growth, deliver product and sales training, and contribute to a strong customer experience from first contact through to ongoing support.

What You Will Do

Responsibilities include, however not limited to:

Sales and Territory Management

• Achieve agreed sales targets and activity levels across assigned products and territory
• Develop, implement, and regularly review territory plans to maximise sales performance and market penetration
• Identify, develop, and support key accounts in collaboration with the Regional Technology Lead
• Use customer data, CRM tools, and market intelligence to support territory planning, customer targeting, and sales effectiveness
• Monitor competitor activity and market trends, and provide timely feedback and actions within the territory

Customer Relationship Management

• Build and maintain strong relationships with farmers, dealers, veterinarians, business managers, farm managers, and other key industry stakeholders
• Understand customer needs and communicate the value of our company’s Animal Health products and services to deliver effective solutions
• Manage customer enquiries, product complaints, pricing issues, and compliance matters in accordance with company requirements and timelines
• Maintain a high level of product, industry, and competitor knowledge to effectively position our company’s Animal Health solutions

Sales Support and Capability Building

• Deliver product and sales training to distributors, dealers, and partners to ensure consistent and effective customer messaging
• Deliver professional sales presentations to customers, industry groups, distributors, and key accounts
• Support and execute sales and marketing promotions to maximise business performance
• Leverage internal company Animal Health resources and expertise to deliver technical solutions, influence customer decisions, and drive sales outcomes
• Collaborate effectively across sales, technical, marketing, and after-sales teams, sharing knowledge and contributing positively to team initiatives.

What You Must have

• Proven experience in rural sales, with a strong track record of achieving sales results
• Experience selling products or services to dairy farmers is highly desirable
• Experience in training or supporting farm staff will be an advantage
• Strong communication skills, with the ability to explain complex technical ideas to a wide range of audiences
• Excellent customer service skills and a demonstrated ability to understand and respond to customer needs
• Strong influencing skills, with the ability to work effectively with internal and external stakeholders
• Excellent time management and the ability to manage multiple priorities across a geographically varied territory
• Technical aptitude, with an understanding of electronics, mechanical concepts, and complex software systems
• High levels of computer literacy and the ability to quickly learn new systems and technology
• A working knowledge of dairy sheds, animal behaviour, and on-farm networking solutions will be advantageous
• Strong relationship management skills and a customer-first mindset
• Full, current New Zealand driver’s licence

What You Can Expect

• Make a real impact by helping customers succeed with trusted technology solutions
• A field-based role with variety, autonomy, and direct customer contact across your territory
• Support from a trusted global animal health organisation that values collaboration, learning, and continuous improvement
• Real opportunities to grow your skills, deepen your expertise, and explore future career pathways
• A collaborative team of passionate, like-minded people committed to making a difference

We are proud to be a company that embraces the value of bringing talented and committed people together. The fastest way to breakthrough innovation is when ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive workplace.

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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