Medical Operations Associate

ICON plc · Manila

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ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Medical Operations Associate to join our diverse and dynamic team. In this role, you will provide medical and scientific operational support for clinical research activities, working closely with Medical Monitors and cross-functional project teams. You will help ensure that medical deliverables, safety-related data reviews, and project documentation are completed accurately and in line with study requirements.

What You Will Be Doing:

• Contribute to the preparation and maintenance of Medical Management Plans, trackers, reports, and other project deliverables.
• Participate in data-review activities related to patient safety and diagnostic results.
• Communicate with investigational sites and sponsors regarding medical-affairs matters under appropriate supervision.
• Collaborate with Project Management, Safety, Regulatory Affairs, and other operational teams to support effective study delivery.
• Participate in internal and external project meetings and teleconferences, as required.
• Support project and financial tracking, including unit metrics, out-of-scope activities, and change orders.
• Maintain accurate and up-to-date documentation and project-tracking systems.
• Contribute to process-improvement initiatives and help streamline workflows across Medical Affairs.

Your Profile:

• Bachelor’s degree in life sciences, nursing, pharmacy, or another related medical or scientific field.
• Fresh graduates are welcome to apply. Previous experience in clinical research, medical affairs, pharmacovigilance, or patient safety is an advantage but not required.
• Basic understanding of clinical research protocols, patient safety, and applicable regulatory standards is preferred.
• Strong attention to detail, with the ability to organize priorities and manage multiple deliverables.
• Good written and verbal communication skills, with a collaborative and proactive approach to working with cross-functional teams.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Willing and able to work in a homebased setup (office-based for the first 6 months)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

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