Analytics Solutions Manager, Wholesale Lending Services

JPMorgan Chase · Chicago

Join Data & Analytics team to shape the future of lending operations through advanced analytics and innovative BI solutions. Collaborate with business leaders to deliver actionable insights and drive operational transformation. Impact senior-level decisions and support strategic growth with robust data analysis.

Job Summary:
As an Analytics Solutions Manager in Wholesale Lending Service Data & Analytics, you drive operational excellence through advanced analytics. You partner with cross-functional teams to deliver actionable insights and optimize business processes. You support strategic decision-making by leveraging robust data analysis and business intelligence solutions.

Job Responsibilities:

Analyze large-scale operational datasets to identify trends and inefficiencies.
Develop predictive models and dashboards for lending operations and risk management.
Collaborate with business, technology, and analytics teams to translate requirements into solutions.
Monitor agent performance using quantitative metrics to enhance productivity.
Design and implement data-driven strategies for agentic AI and BI effectiveness.
Communicate findings and recommendations to senior executives clearly and professionally.
Drive process improvement initiatives using actionable data insights.
Leverage statistical techniques to support operational decision-making.
Automate reporting and analytics workflows for efficiency gains.
Ensure data integrity and quality across all analytics deliverables.

Required Qualifications, Capabilities, and Skills:

Hold a bachelor’s degree in data science, Statistics, Computer Science, or related field.
Demonstrate 5+ years of hands-on experience in data analytics within financial services or lending operations.
Exhibit proficiency in Python, SQL, and data visualization tools (e.g., Tableau, Alteryx).
Apply machine learning techniques and operational analytics to business challenges.
Solve complex problems and deliver succinct, actionable insights.
Communicate effectively with executive audiences, presenting complex data clearly.
Manage multiple projects and deadlines in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills:

Earn a master’s degree in data analytics or related field with 3+ years of experience.
Demonstrate experience in financial services or lending operations.
Lead management consulting engagements related to analytics.
Utilize advanced statistical modeling for operational improvement.
Mentor junior analysts and foster a collaborative team culture.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Lead data-driven strategy and analytics for Wholesale Lending Service, optimizing processes and driving operational excellence.

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