Executive Director, Consumer Bank Northeast Division Business Manager

JPMorgan Chase · Jersey City

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Step into a highly visible leadership role where you’ll help shape business strategy, influence senior leaders, and drive meaningful results across the Northeast Division.

As an Executive Director and Northeast Division Business Manager, you will serve as a strategic advisor to the Northeast Division Director and Division Leadership Team. You will lead financial decision support, business planning, performance management, and strategic analysis across the division’s six regions, translating data and business insights into clear recommendations and measurable actions. You will also lead and develop a team of Regional Business Managers and build strong partnerships across Consumer Banking, Finance, Human Resources, Operations, Recruiting, Risk, Controls, Workforce Planning, and Data and Analytics.

Job responsibilities

• Serve as a trusted advisor to the Northeast Division Director and Division Leadership Team, providing strategic financial insight and clear, actionable recommendations.
• Lead the division’s performance management, expense management, and productivity agenda.
• Analyze financial and nonfinancial performance, identify key business drivers, risks, and opportunities, and recommend actions to improve results.
• Translate complex data and analytics into executive-level insights that support strategic, operating, resource-allocation, and investment decisions.
• Partner with the Division Leadership Team to develop, implement, and evaluate strategies that deliver against the division’s objectives.
• Coordinate financial plans across the division’s six regions, assess the financial and operational requirements of those plans, and monitor execution and outcomes.
• Build and maintain strong relationships with key stakeholders across Consumer Banking, Finance, Human Resources, Operations, Recruiting, Risk, Controls, Workforce Planning, and Data and Analytics.
• Act as the division’s primary liaison to the broader Finance organization, ensuring alignment, effective communication, and timely execution of priorities.
• Develop a comprehensive view of the external and competitive landscape and apply relevant insights to divisional strategies and performance measures.
• Establish and maintain a strong control and resiliency environment, including effective governance, issue escalation, and reliable management reporting.
• Lead, coach, and develop a high-performing team of Regional Business Managers supporting the divisions six regions while building a strong and sustainable talent pipeline.
• Ability to travel regularly, primarily within the division

Required qualifications, capabilities, and skills

• At least 10 years of experience in finance, business management, financial planning and analysis, or a related discipline.
• Demonstrated experience leading financial planning, performance management, strategic analysis, and executive decision support.
• Proven people-leadership experience, including recruiting, coaching, developing, and retaining talent.
• Strong financial acumen and demonstrated ability to connect financial and operational drivers to business outcomes.
• Advanced analytical, problem-solving, planning, and organizational skills.
• Demonstrated ability to synthesize complex information into clear recommendations for senior executives.
• Proven ability to build partnerships and influence decisions across multiple functions and levels of a matrixed organization.
• Experience managing multiple priorities and delivering high-quality work in a dynamic environment.
• Strong written and verbal communication skills, including executive-level presentation skills.
• Demonstrated commitment to a strong control environment, sound judgment, and effective risk management.

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in finance, accounting, economics, business administration, or a related field.
• Advanced degree or relevant professional certification.
• Experience supporting a large, geographically dispersed field organization.
• Experience in Consumer Banking, Branch Banking, or another complex financial-services business.
• Advanced proficiency in financial modeling, data analysis, and executive-level business reporting.
• Demonstrated ability to lead organizational change and implement productivity or performance-improvement initiatives.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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