Assistant Manager, External Engagement & Social Impact Programmes

Nanyang Technological University · Singapore

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Nanyang Technological University is a leading global university recognised for excellence in education and research. Nanyang Business School (NBS) is one of Asia’s premier business schools, committed to delivering impactful education and driving innovation in teaching and engagement.

Nanyang Business School (NBS), Nanyang Technological University, is seeking a resourceful and organised team member to support external engagement and student learning initiatives, including our Community Immersion Programme (CIP).

Reporting to the Assistant Director / Manager, External Outreach & Engagement, the successful candidate will help coordinate partnerships with industry, alumni and community organisations, support student projects in Singapore and overseas, and track programme outcomes and impact.

Key Responsibilities:

• External Engagement: Support partner meetings, introductions and follow-ups, working closely with relevant NBS teams to facilitate collaboration opportunities.

• Partnership Database: Maintain and update the NBS Master Partnership Database, ensuring accurate records, engagement tracking and reporting.

• Student Learning Projects: Support the identification and coordination of industry and social impact projects with corporate partners, alumni, NGOs and other organisations for classroom and experiential learning.

• Community Immersion Programme (CIP): Coordinate local and overseas projects, including partner onboarding, faculty, student and mentor communications, programme logistics and milestone tracking.

• Impact and Donor Reporting: Track student project outcomes, collect feedback and impact data, and prepare programme updates, student impact reports and donor reports.

• Programme Support: Assist with engagement activities, administrative coordination and improvements to digital processes and reporting systems.

Requirements:

• Recognised Bachelor’s degree or Diploma with 3-4 years work experience. Entry-level candidates with relevant experiences and interest are welcome to apply.
• Good working knowledge of programme/project planning, stakeholder engagement and operational processes, with the ability to manage multiple priorities, timelines and stakeholders concurrently.
• Strong stakeholder engagement and interpersonal skills, with the ability to build effective working relationships and work collaboratively with diverse internal and external stakeholders.
• Good analytical and problem-solving skills, with the ability to interpret data, identify issues, evaluate options and recommend practical solutions.
• Ability to take ownership of assigned workstreams from planning through implementation, monitoring and follow-up.
• Comfortable working with spreadsheets, databases and reporting tools, with the ability to use data to support programme tracking, analysis and reporting.
• Ability and interest in using digital, automation and/or AI-enabled tools to improve programme processes, data management and operational efficiency.
• Ability to identify opportunities for process improvement and implement approved enhancements.
• Good written and verbal communication skills, with strong attention to detail and the ability to prepare clear programme updates, reports and other materials.
• Proactive, resourceful and adaptable, with a strong sense of ownership and accountability and the ability to work independently in a developing programme environment.
• Experience or knowledge in community engagement, student development, alumni relations, social impact programmes, events or education-related programmes would be advantageous.

We regret that only shortlisted candidates will be notified.

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