Principal Production Service Developer

Oracle · Nashville

Apply on the company website

We are looking for an experienced Production Service Developer to build automation and improve the infrastructure, platforms, and services supporting Oracle Health production environments.

You will combine software development, infrastructure engineering, and production troubleshooting to solve operational problems at scale. The role includes Citrix, Windows Server, and virtualization platforms such as OLVM/KVM, along with the supporting systems, integrations, and workflows used across the team.

Automation is a central focus of this position. You will identify opportunities to reduce manual work, design and develop maintainable solutions, and own those solutions through testing, deployment, and ongoing production use. You will also provide technical leadership, collaborate across teams, and help improve engineering and operational practices.

Automation and development

• Design, develop, and maintain automation for infrastructure provisioning, configuration, deployments, upgrades, validation, and operational workflows.
• Build tools and integrations that improve consistency, reduce manual effort, and prevent recurring production issues.
• Develop reliable solutions with appropriate error handling, logging, testing, documentation, and recovery procedures.
• Participate in code and design reviews and improve the maintainability and reuse of automation across teams.

Production infrastructure and reliability

• Engineer and improve scalable production infrastructure supporting application delivery and related services.
• Lead complex maintenance, migration, and lifecycle initiatives across Citrix, Windows Server, virtualization, and supporting infrastructure.
• Improve monitoring, alerting, capacity management, performance, and service resilience.
• Evaluate technical dependencies and risks, and develop implementation, validation, and rollback plans.
• Participate in a rotating on-call schedule to respond to production incidents, restore service, and coordinate escalations as needed.

Troubleshooting and continuous improvement

• Lead investigations into complex production issues across applications, operating systems, virtualization, networking, and storage.
• Use logs, metrics, source code, and other diagnostic evidence to identify root causes and implement lasting fixes.
• Turn recurring incidents and operational gaps into engineering improvements.
• Automate pre-production testing and post-change validation to improve release quality and operational readiness.

Technical leadership and collaboration

• Independently lead technical initiatives from requirements gathering through production delivery.
• Work with engineering, operations, security, and service delivery teams to design solutions that meet shared needs.
• Contribute to system architecture, engineering standards, and technical reviews.
• Mentor team members and document designs, troubleshooting

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

More jobs at Oracle · Software Engineering jobs in Nashville