Assistant Supervisor - Order Processing
O'Reilly Auto Parts · Lakeland
Assist with supervision of daily distribution center operations to ensure the safe, accurate, and efficient movement of merchandise while meeting productivity, inventory, and service goals. Help lead, train, schedule, and develop team members across assigned distribution centers. Ensure compliance with O’Reilly policies, operational procedures, and safety standards while supporting continuous improvement and overall distribution center performance.
ESSENTIAL JOB FUNCTIONS
- Assist with supervising and coordinating daily distribution center operations for supervised area to ensure operational efficiency. Supervised areas include: receiving, stocking, order processing, shipping, acquisitions, and cross dock functions.
- Help lead, train, schedule, evaluate, and coach distribution center team members while helping promote accountability, productivity, and teamwork through O’Reilly culture.
- Monitor departmental workflow and staffing levels to ensure daily operational goals, delivery schedules, and productivity targets are achieved.
- Ensure compliance with O’Reilly operational procedures, safety standards, and DOT regulations if applicable.
- Support inbound and outbound merchandise processes to help ensure products are received, stocked, processed, loaded, and delivered according to company standards.
- Coordinate with distribution center supervisors and operations managers to maintain consistent workflow and resolve operational issues.
- Provide leadership by communicating distribution center expectations clearly, monitoring performance, and addressing opportunities for growth with team members.
- Help conduct team meetings, safety discussions, and on-the-job training to reinforce operational procedures, safety expectations, and O’Reilly initiatives.
- Ensure all powered industrial equipment operators within supervised area are properly trained, certified, and operating equipment safely and effectively.
- Assist with recruiting, interviewing, onboarding, and training new team members.
- Support departmental budgeting, payroll tracking, capital expenditure planning, and reporting activities.
- Maintain a clean, organized, and safe work environment while proactively identifying unsafe practices or conditions.
- Monitor key operational metrics within supervised area and implement process improvements to optimize workflow, increase efficiency, and improve service levels.
- Perform additional duties as assigned.
SKILLS/EDUCATION/EXPERIENCE
Required:
- Strong leadership, coaching, and team development skills.
- Ability to manage multiple tasks and workflow to meet operational deadlines.
- Knowledge of warehouse operations and general materials handling processes.
- Experience with warehouse management systems (WMS), inventory systems, routing systems, or AS400 platforms.
Desired:
- Experience working with operational metrics, productivity expectations, and workflow management.
- Previous supervisory or leadership experience in a distribution center, warehouse, transportation, or logistics environment.
- Completion of O’Reilly supervisor training programs.
- Proficiency in one or more additional languages.
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth