Order Desk Specialist
Sandvik · Hong Kong
Order Desk Specialist
- 5.5 Days Work, Long/Short Week Work Arrangement, Public Holiday
- Double Pay, Attractive Bonus, Medical Insurance
- Work Location: Ping Shan (10 mins walk from MTR Tin Shui Wan Station)
Roles & Responsibilities
- Provide Sales & Administration Support to entire Aftermarket Operations
- Job orders administration – preparing job start to end, under designated SOP and WIP(Work in Progress) tracking
- Ensure validity and accuracy of ERP through work order processing, SOP, data analysis, internal audit and coordination with inventory control.
- Ensure and maintain internal controls consistent with corporate requirements and good business practice
- Communication with service personnel, superiors, suppliers, sub-contractors, customers and end-users in a professional, responsive, and responsible manner
- Assist in the formulation and implementation of strategies to improve the performance of teams operations
- Manage and develop documentation and job process requirements
Requirements
- Higher Diploma or above. Priority will be given to candidates with business-related academic majors
- Minimum 5 years customer service or sales support background
- A strong communicator, able to work under pressure and handle multi-tasking independently in a fast-paced environment
- Self-motivated, proactive, well-organized, good team player, detail-minded with the ability to work independently and strong sense of responsibility
- PC literate, including good experience with ERP operations and Proficient in Microsoft Office(Word, Excel, PowerPoint)
- High degree of proficiency in Microsoft Excel and Power BI Data Analysis
- Ability to multi-task, prioritize and plan to meet tight deadlines to achieve required targets
- Great command of both written and spoken English and Chinese(Cantonese & Mandarin)
- The candidate is a Hong Kong resident.
- Possess a Hong Kong SAR Permanent Identity Card.
- Native Cantonese speaker.