Job Summary

Role Summary

We are seeking a highly motivated Program Manager / Project Manager to lead strategic engagements within our Semiconductor Fab Management Services practice. The role will manage customer programs, service delivery, operational excellence, and growth initiatives across leading-edge and mature-node semiconductor manufacturing customers. The candidate will work closely with foundries, IDMs, memory manufacturers, advanced packaging facilities, and semiconductor equipment OEMs to drive fab operations excellence, maintenance optimization, workforce transformation, and digital manufacturing initiatives.

Key Responsibilities

• Lead end-to-end semiconductor fab management service engagements.
• Ensure achievement of service commitments, operational KPIs, and customer satisfaction goals.
• Build strategic relationships with fab customers, engineering teams, and executive stakeholders.
• Partner with semiconductor equipment OEMs to improve equipment performance and reliability.
• Drive continuous improvement initiatives focused on productivity, quality, yield, and operational efficiency.
• Manage risks, issues, change requests, and customer escalations.
• Lead workforce planning, capacity management, budgeting, forecasting, and P&L management.
• Lead geographically distributed engineering and operations teams.

Skill Requirements

• Semiconductor Manufacturing & Wafer Fab Operations
• Equipment Engineering & Maintenance Management
• Reliability Engineering, MTBF & MTTR Improvement
• Preventive, Predictive & Corrective Maintenance
• Root Cause Analysis (RCA) & CAPA
• Cleanroom Operations & Equipment Lifecycle Management
• Industry 4.0, Smart Manufacturing & Automation
• AI, Analytics, IoT & Connected Factory Solutions
• MES, SAP PM, Maximo, ServiceNow and Asset Management Platforms

Other Requirements

Qualifications

Bachelor's Degree in Engineering (Mechanical, Electrical, Electronics, Industrial, Mechatronics, or related disciplines). MBA or Master's Degree preferred. 10-18 years of experience in Semiconductor Manufacturing, Fab Operations, Equipment Engineering, Field Services, Manufacturing Operations, or Engineering Services.

Core Competencies

• Customer & Stakeholder Management
• Semiconductor Fab Operations Management
• Program & Portfolio Management
• Resource & Capacity Planning
• Financial & P&L Management
• Risk, Issue & Change Management
• Executive Communication & Governance
• Cross-Functional Leadership & Talent Development
• Operational Excellence & Continuous Improvement
• Strategic Planning & Business Growth

Preferred Industry Experience

Leading Semiconductor Foundries, Integrated Device Manufacturers (IDMs), Memory Manufacturers, Advanced Packaging & Test facilities, and Semiconductor Equipment OEMs such as ASML, Applied Materials, Lam Research, TEL, KLA, and similar organizations.

Key Performance Indicators

Customer Satisfaction, Service Delivery Excellence, Equipment Uptime, MTBF/MTTR Improvement, Fab Productivity, Revenue Growth, Margin Achievement, Program Profitability, Resource Utilization, Quality Compliance, and Employee Engagement.