Service Administrator
Cummins · Albuquerque
Job Summary:
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented Service Administrator to join our Distribution business in (Albuquerque, NM).
Will make an impact in the following ways:
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Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
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Assesses customers needs and gathers pertinent information
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Creates basic work orders in appropriate systems
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Provides some status updates to customers, as requested