Laundry Aide-1

The Salvation Army · Toronto · CA$22.47–CA$23.84/hr (stated in the posting)

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Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION SUMMARY:

Reporting to the Facilities and Environmental Manager, the Laundry Aide is responsible for washing and caring for the home’s linen supply and residents’ personal clothing within the established guidelines for health and safety, infection control and quality management. 

The Laundry Aide is required to perform their duties in a manner consistent with the Salvation Army Meighen Health Centre’s core values, ensure resident safety, and demonstrate customer service excellence while responsible for planning, implementation and evaluation of programs and services provided to the residents.

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SPECIFIC RESPONSIBILITIES:

General Strategy

• Receives laundry and sorts according to type, condition and weight. Follows specific instructions for treatment of soiled linens. Separates loads according to classification
• Washes and dries all laundry following instructions for machine operations, designated washing and drying times, etc. Sorts and delivers personal clothing. Removes worn or torn linens from circulation for repair or destruction
• Delivers and picks up the laundry from the units
• Labels all resident personal clothing (long term care) in a manner that respects the residents dignity so that clothing will not get lost
• Observes operation of machines and reports malfunctioning to Facilities and Environmental Manager. Assists in maintaining laundry facilities, equipment and supplies
• Completes cleaning duties as outlined in the laundry room area
• Adheres to established department policies, procedures, and objectives regarding quality improvement, safety, and infection control
• Participates in in-service programs arranged by the facility
• Demonstrates personal attributes and communication skills that foster customer satisfaction at all times
• Performs other tasks as assigned by the FEM.

Operations:

• Supports department in quality improvement of services
• Follows the departmental policies and procedures or safe usage guidelines for all equipment operation, cleaning and storage.
• Assists the FEM with operational problems and suggests corrective action.

Leadership:

• Adheres to MHC’s vision, mission, and values
• Follows MHC’s infection prevention and control policies and procedures
• Actively participates in the Continuous Quality Improvement/Risk Management Program

• Represents MHC in a positive manner
• Maintains a safe living and working environment through compliance with policies and procedures, rules and regulations governing facility safety and safety in the work place.

Financial Accountability:

• Ensures appropriate utilization of all supplies and equipment
• Utilizes assigned equipment and supplies appropriately as per policies and procedures.

Human Resources:

• Participates in an effective orientation, and performance management process in accordance with The Salvation Army Meighen Health Centre’s standards for all employees within the food service department

• Models positive working relationships with the management, and co-workers adhering to the Respect in the Workplace policy
• Actively participates in the annual educational program for the  food service department

• Demonstrates understanding of and compliance with the Employment Standards Act, Human Rights Act, collective agreement and MOHLTC Act as it applies to the food service department staff.

Health and Safety:

• Demonstrates understanding of, and compliance with, workers’ responsibilities under the Occupational Health and   Safety Act and Regulations, WSIB policy and Meighen Health Centre’s Health and Safety plans, policies and procedures 
• Actively participates in fire drills and emergency procedures
• Actively promotes a culture of safety for both residents and employees by participating in safety education and training, by reporting incidents or unsafe situations to his/her supervisor, and by complying with the MHC’s safe work procedures.

Community Relations:

• Promotes a positive working environment with the service providers working with and at the MHC
• Maintains positive communication between the MHC and the community.

Family and Resident Relations:

• Models and fosters an environment of positive customer service when interacting with residents and families.

Quality Management:

• Participates in quality and risk management program for the Environmental department
• Identified risks in a timely manner and according to MHC policy and applicable legislation.

Ministry of Health Compliance:

• Fosters good working relationships with relevant persons within the Ministry of Health and Long Term Care (MOHLTC)
• Knows and interprets MOHLTC legislation, regulation and process as it applies to the Environmental department
• Ensures that systems and processes are in place to achieve and sustain compliance as it applies to the Environmental department
• Understands relevant components of related legislation for staff, residents and families.

QUALIFICATIONS:

Education & Experience

• Minimum grade 10 education
• Previous Housekeeping experience required
• Ability to read, write English and follow written instructions
• Ability to effectively communicate with residents and staff
• Good understanding of chemical and equipment use
• Ability to work independently or as a team
• Strong customer service skills.

Competencies

• Ability to follow written and oral instructions;
• Ability to communicate effectively with staff and residents;
• Good understanding of chemical and equipment use;
• Ability to work independently or as a team;
• Good understanding of proper Environmental processes and infection control.

Compensation:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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