Manager, Benefits Advisory

Arthur J. Gallagher · Fairlawn

Apply on the company website

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

Performance Manager, Benefits Advisory - Artex

Artex is a global leader in the alternative risk space and the 3rd largest Insurance Manager in the world, with 1,000 employees across the globe and 5000 clients. Our employees work together to conceive, design, and manage alternative risk transfer solutions that help our clients manage today’s challenges and tomorrow’s opportunities.

This role is ideally based out of our Fairlawn, OH office (hybrid); we may have the opportunity to consider qualifed candidates virtually, should they be close to another AJG office.

Role Overview:

The Manager, Benefits Advisory is responsible for managing client accounts, identifying and executing on benefit strategies, and ensuring quality delivery of services to the client. This individual is also responsible for client retention. 

Responsibilities:

• Collaborate with senior benefits consultants in the development, communication, and deployment of benefits-related solutions, and with other client team members in the development of integrated deliverables.
• Use benefits subject matter expertise and understanding of practice solutions to identify opportunities to provide additional value to clients.
• Prepare and monitor the success of project plans, effectively keeping client team members apprised of project status and introducing appropriate interventions or activities to keep the timeline, quality, and deliverables on track.
• Participate in client meetings as requested and anticipate client needs and questions

Knowledge:

• Solid technical knowledge and experience working with Excel, Word and PowerPoint
• Develop conclusions from analyses; develop solutions to client issues/challenges, with guidance
• Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress
• Make clear and convincing oral presentations that demonstrate the understanding of the audience and the subject matter
• Successfully tailor communications to the audience, as appropriate
• Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience
• Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity
• Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment
• Strong attention to detail
•  Exhibit high levels of enthusiasm and passion for serving our clients and appreciate their mission-based work
• Able to work effectively with ambiguity
• Flexible, adaptable, and able to work under tight deadlines or changing needs
• Have exceptional collaboration skills and behaviors
• Intellectually curious and able to proactively demonstrate a passion for continuous learning, and a desire for diversity in thought, experience and ideas
• Communicate openly with team members
• Exceptional client service orientation

Qualifications and skills required:

• This Performance Manager must be highly motivated and a self-starter. 
• This individual needs to possess strong client service skills, excellent written and verbal communication skills, strong interpersonal and problem-solving skills, and be detail oriented.
• The individual must be able to manage time-sensitive projects and multiple priorities. 
• To perform the position, an individual must be able to satisfactorily perform each essential duty.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. 

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree or commensurate experience
• Prior experience with benefit plans, ERISA and/or healthcare required.
• Minimum of 5-7 years working in a benefits or similar capacity
• Experience includes account management, identifying benefit strategies, leading and managing in a team-based environment, and managing relationships with various partners in the benefits industry.

CERTIFICATIONS/LICENSURE/REGISTRATIONS:

• Preference will be given to individuals who have completed the CEBS (Certified Employee Benefits Specialist) or have obtained their life and health insurance license. 

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Responsibilities:

• Collaborate with senior benefits consultants in the development, communication, and deployment of benefits-related solutions, and with other client team members in the development of integrated deliverables.
• Use benefits subject matter expertise and understanding of practice solutions to identify opportunities to provide additional value to clients.
• Prepare and monitor the success of project plans, effectively keeping client team members apprised of project status and introducing appropriate interventions or activities to keep the timeline, quality, and deliverables on track.
• Participate in client meetings as requested and anticipate client needs and questions

Knowledge:

• Solid technical knowledge and experience working with Excel, Word and PowerPoint
• Develop conclusions from analyses; develop solutions to client issues/challenges, with guidance
• Anticipate challenges, identify alternate solutions, and address obstacles impeding project/team progress
• Make clear and convincing oral presentations that demonstrate the understanding of the audience and the subject matter
• Successfully tailor communications to the audience, as appropriate
• Effectively present facts, analysis, and conclusions/solutions in a way that demonstrates command of content, factoring in perspectives and interests of the audience
• Write concise project communications, documents, and presentations with appropriate level of technical detail and complexity
• Excellent project management, organizational skills, and ability to manage and execute tasks in a high-pressure, fast-paced, and priority-changing environment
• Strong attention to detail
•  Exhibit high levels of enthusiasm and passion for serving our clients and appreciate their mission-based work
• Able to work effectively with ambiguity
• Flexible, adaptable, and able to work under tight deadlines or changing needs
• Have exceptional collaboration skills and behaviors
• Intellectually curious and able to proactively demonstrate a passion for continuous learning, and a desire for diversity in thought, experience and ideas
• Communicate openly with team members
• Exceptional client service orientation

Qualifications and skills required:

• This Performance Manager must be highly motivated and a self-starter. 
• This individual needs to possess strong client service skills, excellent written and verbal communication skills, strong interpersonal and problem-solving skills, and be detail oriented.
• The individual must be able to manage time-sensitive projects and multiple priorities. 
• To perform the position, an individual must be able to satisfactorily perform each essential duty.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. 

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree or commensurate experience
• Prior experience with benefit plans, ERISA and/or healthcare required.
• Minimum of 5-7 years working in a benefits or similar capacity
• Experience includes account management, identifying benefit strategies, leading and managing in a team-based environment, and managing relationships with various partners in the benefits industry.

CERTIFICATIONS/LICENSURE/REGISTRATIONS:

• Preference will be given to individuals who have completed the CEBS (Certified Employee Benefits Specialist) or have obtained their life and health insurance license. 

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