LPN Ambulatory Team Lead - Primary Care

Cleveland Clinic · Hillcrest Hospital

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As an LPN Ambulatory Team Lead, you will provide both clinical expertise and day-to-day leadership in a fast-paced Primary Care setting. This role serves as a key resource for caregivers, supporting patient care delivery, staffing coordination, process improvement initiatives, and team development. Working collaboratively with providers and nursing leadership, you will help drive exceptional patient outcomes while fostering a positive, team-oriented environment focused on quality, safety, and service excellence. Candidates should possess strong clinical judgment, leadership abilities, and a passion for mentoring and supporting others.

Primary hours for this role 7:30am-4:00pm. This position will also work one evening a week until 8:00pm and rotate one Saturday shift a month if needed.

Responsibilities:

• Collects and documents objective and subjective data and observations about the patient.
• Contributes observations and health information to the nursing assessment and reports all data to the RN or authorized directing health care provider.
• Implements the current plan of nursing care at the direction of the RN, or the medication or treatment authorized by the authorized directing health care provider.
• Documents and verbally communicates the patient’s response to the nursing plan of care, or the medication or treatment including observing patients for adverse reactions to medications or treatments and performing routine laboratory tests.
• Contributes to the revision of the nursing plan of care.    
• Provides education and information to patients and family members.
• Maintains professional growth and development within nursing field.
• Participates in the departmental orientation of new employees in a positive manner, shares knowledge, experiences, and provides guidance when assigned and provides feedback to nursing leadership.  
• Ensures compliance with regulatory, patient safety and HIPAA requirements and shares information with other team members.
• Assumes a lead role in quality initiatives and process improvement to improve patient outcomes, patient experience, and patient safety.
• Provides feedback to nursing leadership or designee on Outpatient Clinical Care Assistants, Medical Assistants and LPNs for new hire, midyear, and annual reviews.
• Coordinates staffing with RN or designee to ensure coverage in clinical area including off shifts and holidays.
• Other duties as assigned.

Education:

• Graduate of an approved school of Practical Nursing.
• Current demonstrated clinical proficiency.

Certifications:

• Current Ohio License as Licensed Practical Nurse (LPN).
• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross required within new hire period.

Competencies:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Requires strong organizational skills with the ability to prioritize.
• Must be able to foster teamwork and coach others for success.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Work Experience:

• Minimum 3 years recent clinical experience as a LPN required.

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good hand-eye coordination, involves extensive standing, walking and occasional lifting.          
• Requires corrected vision and hearing to normal range.         
• Requires working under stressful conditions or working irregular hours.       
• Requires some exposure to communicable diseases or body fluids.              
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.  
• Physical requirements are in excess of those for Light Work.    

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.

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