Payroll DPS Senior Supervisor

Johnson & Johnson · Bogotá

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Payroll Support Senior Team Lead

Location: Bogota, Colombia

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation. Regardless of your race, belief, sexual orientation, religion, or any other trait, you are welcome. We believe in nurturing your potential to the fullest and support your growth without limitations. 

Position Summary  

The Payroll Senior Team Lead will be responsible for delivering timely, accurate, and compliant payroll for designated countries, ensuring adherence to global standards, statutory requirements, internal controls, and service-level commitments. This role will act as the first level of payroll leadership, accountable for daily execution, team performance, service quality, and compliance. This role will lead and provide guidance to a team of analysts and senior analysts in delivering payroll operations, projects, and/or audits, while partnering with third-party vendors to maintain processes that support payroll administration.  

Key Responsibilities  

• Payroll Operations & Administration 

• Manage end‑to‑end payroll processing for assigned countries, ensuring accuracy, timeliness, and compliance with local statutory and company requirements 

• Execute payroll controls, approvals (including off‑cycle payments), reconciliations, payroll accounting entries, and statutory remittances 

• Act as an escalation point for payroll issues, discrepancies, and employee or stakeholder concerns, ensuring effective resolution and timely response 

• Establish & maintain the relationship with selected third-party vendors, ensuring adherence to service level agreements and operational metrics 

• Collaborate with internal and external stakeholders to ensure a consistent and accurate flow of data within the defined payroll processing timelines. 

• Compliance, Controls & Documentation 

• Ensure execution of payroll activities in accordance with SOX compliance, business controls, federal, state, local and other legislations or requirements 

• Lead/monitor audits by ensuring that requested records and evidence are provided in a timely manner  

• Ensure regular review and maintenance of payroll operating procedures, work instruction, and databases  

• Uphold confidentiality and ensure adherence to data privacy regulations 

• Continuous Improvement, System Testing, Projects 

• Lead/support payroll-related business, statutory, or compliance driven projects, ensuring delivery within scope, timeline, and budget.  

• Identify and implement initiatives to improve payroll accuracy, efficiency, and experience, promoting simplification, automation, and standardization 

• Lead/oversee analysis of process and system changes.  

• Ensure completion of User Acceptance Testing (UAT), and verification of system changes, releases, and vendor/system upgrades.  

• Collaborate with internal partners (HR, Finance, IT) and third-party payroll providers on operational and project-related activities 

• Leadership & Team Support 

• Mentor and coach Payroll Senior Analyst and junior team members. 

• Oversee the selection, hiring, and onboarding of new team members.  

• Support the development of team members’ capabilities, knowledge, and skills. 

• Promote a positive and inclusive work environment, fostering teamwork, and encouraging professional development. 

• Assist Payroll Manager/Lead in operational planning, project execution, and daily operations. 

Qualifications  

Required Qualifications 

• A minimum of 5 years of prior experience in Payroll, HR and/or Finance operations.  

• A minimum of 3 years in a Management/People Leader role is required  

• Strong knowledge and understanding of payroll processing concepts and statutory payroll requirements 

• Proficiency with payroll and HR systems (SAP and/or Workday preferred; ADP and other payroll systems advantageous). 

• Proficiency in Microsoft Excel (pivot tables, lookups, basic macros) and common Microsoft Office tools. Advanced Microsoft Excel skills  

• Experience with case management or ticketing tools. 

• Excellent English verbal and written communication skills. 

• Strong attention to detail, problem-solving and analytical skills. 

• Ability to prioritize, meet deadlines, and work independently with minimal supervision. 

• High degree of confidentiality and adherence to data privacy and internal controls. 

• Customer-focused with strong stakeholder management skills. 

• Collaborative team player who builds effective working relationships. 

• Adaptable to multiple cultures and cross-functional interactions. 

• Proven hands-on experience managing United States and Canada payroll operations for both salaried and hourly employees. 

• Strong knowledge of U.S. federal, state, and local payroll tax regulations, as well as Canadian federal and provincial payroll requirements, including statutory deductions and employer tax obligations. 

• Demonstrated expertise in Time & Attendance administration, payroll data validation, payroll controls, and issue resolution. 

• Proven experience managing and maintaining effective vendor-client relationships with ADP, including service delivery oversight, issue escalation, and continuous process improvement. 

Preferred Qualifications 

• Experience supporting regional payroll processes. 

• Experience with timekeeping systems or case management tools. 

• Payroll certifications 

• Experience working with external payroll providers (e.g., ADP, EY, Deloitte). 

• Familiarity with SOX and business control frameworks, desktop procedures, and knowledge-management practices. 

• Prior experience in continuous improvement initiatives, automation tools (e.g., Alteryx), or payroll reporting tools. 

• Project Management skills 

Tools: 

• Hands-on experience with ADP GlobalView Payroll. 

• Experience using Workday HCM, including payroll-related transactions and reporting. 

• Experience with eTIME (or equivalent Time & Attendance systems). 

• Experience using ServiceNow for case management, workflow administration, and issue 

Other:  

• English is required 

 Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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