Director-Operations Outpatient Pharmacy
Baptist · Memphis
Job Summary
Directs and coordinates all operational functions system wide for pharmacy operations and development while working in close collaboration with the ED/COO. Responsibilities include but are not limited to oversight of BMG pharmacy teams, development of market strategies and business initiatives, and liaison to the clinics for pharmacy goal alignment. Works closely with BMG leadership team to include Directors, office managers, staff, and providers to increase capture rate being sent to Baptist pharmacies. Develops and executes plans for opening new pharmacy access points as well as promoting the centralized mail order option.
Job Responsibilities
- Leads all BMG pharmacy teams.
- Operationalizes strategic direction across all markets to ensure prescription capture rate at BMG and Baptist pharmacies. This includes site identification, communication with stakeholders, facilitation of speed to market, and ensuring staffing models are in place for a successful launch of new pharmacy locations.
- Develops, recommends, and implements pharmacy operational changes needed to align to capture rate and financial goals. This includes key communications with clinics for ensuring reliable pharmacy service and patient care.
- Works closely with marketing on additional promotional strategies for the pharmacies.
- Implements pharmacy management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with the practice management team.
- Performs other accountabilities as assigned or directed.
Minimum Required Experience
Five (5) years progressive, out-come oriented management experience in a medium multi-specialty group practice
Preferred/Desired Experience
Three (3) years of pharmacy management experience in all aspects of practice management, or pharmacy, operations, and medical staff relations
Minimum Required Education
Bachelor's degree in Business Administration, Finance, Health Care Administration or related field.
Preferred/Desired Education
Master's degree or Pharmacy degree
Minimum Required Training
Extensive knowledge of health care issues, trends, legal compliance and group practice and/or pharmacy management/network development models
Minimum Required Special Skills
Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery