Hotel Front Desk Ambassador - Full Time (Harrah's Laughlin)

Caesars Entertainment · Laughlin

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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. 

JOB SUMMARY

Front Desk Ambassadors are responsible for proactively greeting guests and promoting kiosk usage for check in and check out transactions. Front Desk Ambassadors are responsible for assisting guests with a variety of questions and concerns, suggesting property outlets, programs, and events; all while maintaining an upbeat and positive attitude and delivering excellent customer service at all times. Front Desk Ambassadors must be able to assist the Front Desk as Agents checking in & checking out guests, opening inventory and all other Front Desk Agent responsibilities when directed to do so.

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